Managing emotions - free course from the Russian School of Management, training, date: December 7, 2023.
Miscellaneous / / December 09, 2023
As part of the “Emotion Management” course, trainers with extensive professional experience, specialists in the field of psychology, communications and negotiations will tell you how to achieve success by developing emotional intelligence: how to assess the emotional background of an individual, manage your own emotions and recognize lies.
You will learn:
— What tools help you speak convincingly in front of an audience.
— How to overcome anxiety.
— What psychological means of influence exist.
— How to recognize manipulations in communication.
— What role does emotional intelligence play in communication?
— What are the techniques for relieving psychological stress?
— How to build constructive relationships in a team.
Specialist in effective communications, working with behavior and emotions. Practitioner in the field of tough negotiations and development of flexibility in the communication process.
Specialist in effective communications, working with behavior and emotions. Practitioner in the field of tough negotiations and development of flexibility in the communication process.
Sphere of professional competencies:
Determining the interlocutor’s behavior model.
Detecting lies in negotiations.
Destabilization of the interlocutor's position, tough negotiations.
Recruiting potential clients and agents.
Development of emotional intelligence and stress resistance.
Working with systems thinking, metacognitive skills.
Publications
http://delovoe.tv/event/V_Gosdume_predlozhili_rasshirit_vozmozhnosti_polucheniya_besplatnogo_visshego_obrazovaniya/
https://lenta.ru/news/2020/10/04/phrazi/
https://tvzvezda.ru/schedule/programs/content/201608171139-ti1d.htm/20191151753-ut81b.html/player/
https://tvzvezda.ru/schedule/programs/201608171139-ti1d.htm/2019124910-8tmAz.html
https://m.5-tv.ru/news/311770/pocemu-braki-porascetu-okazyvautsa-krepce-brakov-polubvi-otvet-psihologa/
https://www.5-tv.ru/news/314439/aze-govorila-kakie-vyrazenia-provociruut-naagressiu-otvet-psihologa/
https://www.5-tv.ru/news/314209/ulybka-nepravdiva-ekspert-ocenil-poslednee-foto-konkinoj-szenihom/
https://cont.ws/@sonofcont/1702190
https://smolensk-i.ru/society/speczialist-po-vyyavleniyu-lzhi-prokommentirovala-otvety-figurantov-dela-vlada-bahova_314858
https://www.kp.ru/daily/27235/4362213/?utm_campaign=internal&utm_medium=section_politi
Business coach, consultant on sales management and personal effectiveness. Managing Partner, Head of Projects Department
Business coach, director of certification programs for top managers and management reserve specialists based on the author’s method of developing and assessing business competencies
Business coach, author and presenter of trainings and sessions on Personal Effectiveness, head of certification programs for top managers and management reserve specialists based on the author's method of forming and assessing business competencies (Fi. S.E.Q. method by Denis Nezhdanov), deposited by the Russian Authors' Society under the patronage President of the Russian Federation.
• Introduction to the course. Why learn to speak in public?
• Preparing for a speech: analyzing the audience and setting the right goals.
• Structure of public speaking.
• Preparation of the speaker and the place of public speaking.
• Techniques for ensuring contact with the audience.
• Developing contact with the audience and maintaining attention.
• Speech options: how to start your speech?
• Problematization of the audience and argumentation in public speaking.
• Answers to complex and provocative questions.
• Motivation for action and completion of the speech.
Detecting lies. Negotiating power
• What is a lie. Why do people lie? Forms and types of lies. The approximate freezing point is the point from which deception begins.
• Frequency and depth of breathing, swallowing, intensity of sweating and other manifestations of the autonomic nervous system that must be taken into account to determine the truth.
• Facial signs of deception. Microexpressions.
• Signs of falsification of emotions. Using a training program to identify emotions.
• Body language (postures, gestures, location in space) and its interpretation.
• Verbal (verbal) signs of deception, speech patterns.
• Individual differences that need to be taken into account when recognizing lies.
• Baseline of human behavior and deviations from it.
• Differences in lie detection techniques depending on when the interlocutor knows/does not know that he is a suspect.
• Drawing up targeted questions to test hypotheses.
• Detection of lies in a telephone conversation. Lie detection from written text. Errors and precautions in detecting lies.
• Analysis of video and photographic materials of speeches of famous people (politicians and television journalists, artists).
• Rules for conducting a conversation, survey. The sequence of questions, points of contact of interests and other methods of adjusting to the interlocutor.
• Algorithm for improving the skill of diagnosing lies.
Emotional intellect
• What is emotional intelligence and why is it needed?
• How do emotions work?
• How to notice and understand your emotions?
• Stabilization of your emotional state.
• How to express emotions constructively?
• Emotions as a source of motivation.
• Emotions and self-esteem.
• How to understand the emotions of others?
• How to influence the emotions of others?
• How to take care of your emotional stability?