How to manage consumer behavior - course 150,000 rubles. from SKOLKOVO School of Management, training 8 weeks, Date: December 15, 2023.
Miscellaneous / / November 30, 2023
The SKOLKOVO School of Management was created in 2006 by Russian entrepreneurs - founders of large companies, philanthropists, representing the main sectors of the Russian economy.
The result of the partnership was the implementation of an ambitious idea: from a project on paper to the founding of the largest private business school in Russia and throughout the post-Soviet space. The support and attention of the founders helps the SKOLKOVO community develop today. All activities of the SKOLKOVO School of Management are focused on the implementation of the mission, which the School achieves based on its values.
School Mission
To prepare people capable of developing and developing the country and the world.
Help talented people become successful.
Values:
- Openness to the world
- Entrepreneurial Leadership
- Continuous development
- Partnership as a form of cooperation
Audience
- People and teams seeking to transform themselves and their communities, their companies, industries, countries and the world.
- Successful and talented people who want the best educational, research and consulting solutions for themselves, their team, their family or their country.
- Initiative, energetic and ambitious people with an active lifestyle and entrepreneurial character who strive to achieve success and change the country and the world for the better.
Features and uniqueness of the educational approach
The educational process at the School is a continuous search for new sources of knowledge and competencies, and the use of world-class technologies. The School’s programs are an opportunity to team up with other successful and talented people to improve the quality of life for yourself and your team, the country and the world.
The space of the SKOLKOVO School of Management is:
- access to the best global educational, management and business practices and solutions
- a space where new projects are born and positive activities for the country and the world are activated
- educational products developed on the basis of the best world education standards
- research and data management
- world-class professors and experts
- advanced educational technologies
- community of successful and talented like-minded people
- an atmosphere of trust for intellectual, emotional and physical changes
Since 2004 he has been working in the field of design/engineering, since 2015 he has been specializing in the areas of Human Experience and Strategic Design. Engaged in managing user and client experience, as well as the experience of the organization’s employees / Design-Management, Service Design, Customer Experience, Employee Experience; As well as the development and transformation of organizations through customer-focused strategies / Customer-focused Strategy; And the creation of laboratories for the design of new user solutions / Service Design Lab, Design Process, Customer-driven Innovation, Creative Leadership. Works to improve the quality of life in “difficult” territories and places of “new growth” / Community-based urban development, Design for Social Impact. Lecturer at the British Higher School of Design and Skolkovo Business School.
Professor of Business Practice, Vice-Rector for Operations and Digital Development.
Svetlana is a top manager with unique experience in change management and successful digital transformations in several industries - media, banking and education. Svetlana's professional areas are communications, media, marketing, PR and education.
Professor Mironyuk received her Executive MBA from the University of Chicago Booth School of Business in 2016. She also completed the following programs: “Behavioral Economics” at the Yale School of Management, “Digital Economics, Marketplaces and Fintech” at the Stanford Graduate School of Business. Svetlana is currently studying in the DBA program at Bocconi University.
Svetlana has extensive management experience in Russian corporations and media holdings. She participated in the creation of the first independent Russian media: NTV, Ekho Moskvy, and the Segodnya newspaper. In 2003-2014, she was the editor-in-chief of Russia’s largest media holding, RIA Novosti, and transformed it into a market leader. In 2016-2018, she was involved in marketing transformation at the largest bank in Russia, Sberbank, and PwC Russia. Since 2019, he has been Vice-Rector for Operations and Digital Development at the Moscow School of Management Skolkovo.
Professor Mironyuk is the winner of many state awards and professional awards. In 2016, she was recognized as one of the best marketing directors in the financial industry (ACAR). Twice (in 2007 and 2011) she was recognized as media manager of the year, in 2013 - media manager of the decade (National Award). She was awarded the Order of Honor and the Order of Merit for the Fatherland, IV degree.
Svetlana has been collaborating with the Moscow School of Management SKOLKOVO as a professor of business practice since 2017. Svetlana's main teaching and research interests are focused on digital and organizational transformation of companies, digital marketing, consumer behavior and loyalty, as well as communication rules and reputation management for brands and experts in digital channels. Svetlana’s experience is in demand in all major educational areas of the School. She teaches in open, corporate and degree programs.
Svetlana actively participates in socially significant projects and the activities of various non-profit organizations: Gift of Life Foundation and Friends Foundation. He teaches on a voluntary basis at the Moscow School of Philanthropy.
Visiting Professor, Russian Academy of National Economy and Public Administration (RANEPA), VTB Bank.
Deputy Dean of the RANEPA Higher School of Public Administration and Managing Director of the Department of Organization and Management of Information Technologies at VTB Bank. At RANEPA he is responsible for the development and development of more than 60 programs related to the topics of the digital economy and digital transformation. The programs are intended for government officials and employees of major companies. Previously, she developed programs for 36,000 managers at the Sberbank Corporate University.
For more than 20 years, he has been an associate professor at the Department of Finance and Accounting at the Graduate School of Management of St. Petersburg State University (SPbSU). As a visiting professor, he teaches in the Executive MBA programs at the Stockholm School of Economics in St. Petersburg.
Member of the regional advisory council of the Fuqua School of Business (Russia and CIS) and member of two EFMD committees: EOCCS certification and EPAS accreditation. In 2009 she was awarded a diploma of honor from the Ministry of Education and Science of the Russian Federation.
Evaluation of learning outcomes in the program. Drawing up an action plan for introducing new practices into your own business
December 18 (Monday) 19:00-20:30 — LIVE session with professors
December 26 (Tuesday) 19:00-20:30 - online apartment meeting with Alexandra Evdokimova, guest expert and case author
December 27 (Wednesday) 19:00-20:30 — LIVE session with professors
January 17 (Wednesday) 19:00-20:30 — LIVE session with professors
February 16 (Friday) 19:00-20:30 — LIVE session with professors