10 phrases that are worth most to say on the job each

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In the literature for managers often write that trust - motivator who can coerce members of the team to move mountains. However, it is not always clear how to implement this fragile substance in the working relationship.

Business coach Marcel Schwantes offered 10 phrases, using which you will increase the confidence in the team and to improve relations with all its members.

1. That's my fault

open admit their mistakes defects and increases your credibility. In general, imperfect people who may stumble more attractive for us and the perfect scare.

2. Words can not describe how important it is that you did

Recognition of other complexity of the problem significantly increases a person's motivation. Therefore it is necessary to show his colleagues that their contribution to the common cause has not gone unnoticed. So praise their work, but make sure you compliment tied to a specific type of activity. For example, say: "I can not describe how much for the team then your additional work on mentoring. Beginners quickly become familiar and connected, increasing the productivity of the department. "

3. I liked the way you handled it

You do not just praise the person, and celebrate his leadership qualities or traits that helped him meet the challenge. So you implement the collective culture of merit and approval of foreign affairs of the company for a comfortable place to work.

For example, you might say, "I liked the way you cope with the hectic activity in the past week and how calm and confident was at that time. Due to this people are united to solve the problem instead of panic and blame each other. "

4. Can you advise me?

There is a misconception that people ask for advice, because they themselves incompetent. However, studies showSmart People Ask for (My) Advice:
Seeking Advice Boosts Perceptions of Competence
otherwise. Those who asks questions, seem to be more savvy in working matters.

5. I'm glad to see you

This phrase is often used as an attendant greetings, but is effective when to say it frankly, happy voice. "You have value, I appreciate your presence", - the interlocutor hears, and it improves his mood and your.

6. I trust your opinion

Confidence - it's a two way street. The team has taken your ideas, opinions, arguments, start to believe in the competence of its members. When someone next time will offer its own version of the project, just say, "I trust your judgment, let's try this method and see where it will lead us."

7. The memorable day (or week)?

This question inspires conversation to the positive rail, giving the other party the opportunity to share what it has excited.

8. I could not do it without you

This phrase - a great way to thank the person, especially if the results of his work and put you in a more favorable light. Say thank you publicly, in front of his colleagues, because he deserves it.

9. How can I help you?

These words can move mountains, if the deadline is getting closer, and stress level all of the above. The phrase shows that the team is not an empty phrase for you and you are willing to stand up for each other. The more often this question sounds, the stronger the culture and mutual aid in the team.

10. Tell me about…

People love to talk about themselves. Drawing attention to their stories, you make a stronger bond between you. At the same time the questions asked characterize you as an open and curious person. studies showWhy Curious People Have Better RelationshipsThat curious members of the public easier to establish contacts.

Of course, we are not talking about very personal issues. The logical conclusion would be the phrase, such as "Tell me what I want to learn more you attracted to this project that inspires you."