Layfhaker continues its transition history Bitriks24And today we take a closer look at one very important point to consider when choosing a system for workflow management - the mobile component. In our first article we talked about the fact that FM team - quite a decentralized community of people with the same interests, and it is important to ensure constant communication with them without compromising their comfort.
How to do it? It is obvious - to deliver and transmit all relevant information in the same way that we used to do it in the era of smartphones and tablets. It does not matter, you lay down for a moment on the couch, walked away to smoke in the toilet, you go on the subway or on the bus - the smartphone is always with you. Yes, we out of the hands almost do not release. In general, if you want to reach out to the person, then make it so that he received a push notification :)
why app
It is a logical question. What for to put the application if Bitriks24 itself is cloudy and has a web person? The answer lies in its purpose. Still, it's not a one-way data transmission. Even if we do not take into account the problem of the previous paragraph, you still should be able not only to receive but also to transmit information. So far, mobile browsers are not able to work nicely with the internal memory of the mobile device, but the application is fine to deal with it. Download the revised document or report? You are welcome. Throw in a working group presentation layout, which is directly in the path made "on the knee", ie on the tablet? Easy. Photos from the gallery too perfectly poured. It does not require any additional software to view has already been placed on the website files. The app is provided by the viewer for most formats we use documents and images.
In fact, we often ask ourselves a question: Do tablets and smartphones will be able to replace our computers and become working tools? In full, of course, not yet, but right now, quietly and intangible for us, it starts to happen.
Compared with the web interface
We did not have an application that acts only as an observer tools. You know, there are such solutions, when you see everything, but to do with your smartphone can not do anything. We have to urgently address the issue of access to the computer and start acting. In this case, the mobile app is realized all that is in the basic web version Bitriks24. I mean literally. You can even see the main menu of the web interface and compare.
All the same fad, not missing anything. First, we conducted an experiment modeled and the formulation and implementation of specific tasks from your smartphone. We will not talk again, and sequence algorithm, as the issue of setting and perform tasks in an article "Effective task management». Suffice it to say that every action performed there, it has been possible here - through the mobile application.
And yes, in the comments to the previous post, we were met with negative reviews on iOS and Android applications Bitriks24, but were unable to repeat them at home. There are two options: either we began to actively use mobile solutions Bitriks24 later, by which time the obvious bugs fixed a, or it is dark magic.
Most likely, the culprit was still the first item. Do not forget that the logo Bitriks24 still «beta» inscription hangs. The only part that is objectively evident now - on Android application runs slower than iOS (or rather, slowly loaded data when navigating). Otherwise, everything is good, the work does not interfere.
In addition to exclusively work activity, the application helps to better organize the team due to the calendar. That is, you can immediately have a clear understanding from a single interface on who and at what hours is available today. For iPhone users, there is another pleasure: Bitriks24 calendar is fully integrated with the native calendar iOS.
And yes, if the situation is quite critical, it directly from the application, you can display all the contact details of any staff member and to call him in one tap.
Who needs a mobile app
Practice has shown that in the majority of cases, the mobile application is more popular those engaged leaders have, organizational and control activities. In any case, to perform a task executor will need some office applications and tools that are easier to use on desktop computer or laptop, but after completion of the basic work to further communication and clarification of details is convenient to have with her smartphone.
Of course, the app helps account managers. The man who leads several projects, providing and organizing at the same time the flow of data between the outsiders and staff executing, may go mad if he will not have the opportunity to work with an avalanche of information on a single, Wednesday. In this regard, the application allows you to smooth out the overall burden more evenly distribute it on your time frame.
And, of course, salespeople - they communicate with customers, and the customers are different. Someone is responsible exclusively during business hours, and quickly, and someone tend to answer the seventh night of the receipt of the next letters. With the app to control the activity of capricious clients and promptly react to it much easier.
What was it like working with Bitriks24 mobile app
Remember, we talked about social Bitriks24 chips? It seems that Buzz used the service as a way to display all related to a specific user information was originally made for the mobile version. When you walk into a mobile interface and you see this tape events, it seems that you really went into the social network. Only then did not seals, and work, but in the same visual and understandable presentation.
Off-topic: Pricing
We do not know for what reason our readers there is a question about the prices for the use of Bitriks24 because everything is on their website. When using the start rate "Project", working in the system will not cost a dime, however, this rate is only suitable compact companies, in whose state there are no more than 12 employees. This opens access to all basic and key functions of service: messages, work with tasks and projects, calendars, file storage to 5 GB and CRM. The most popular fare without restrictions on the number of employees, with the cloud on the 50GB and extranet will cost 4990 rubles / month. For such a complex tool - a budget.
Today we tried to talk about how mobile solutions Bitriks24 taken root in our country. Of course, until we have mastered All system chipsBut it does somehow by itself, gradually. In our next post, we will look at Bitriks24 by the sales staff. These people generate money and feed any modern business. The key to success for the head of the company - the presence of its salespeople effective tool that would allow them to give 100%. In general, we will talk about what opportunities does this service for building well-functioning system of communication with clients, as well as for visualization and analysis of commercial activity.
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