It does not work Google Play: 10 ways to solve the problem

Like any other application, Google Play is not protected against errors in operation. It can not be opened, not download content, hang or fly with an error. All this happens infrequently, but if they happen, it is necessary to know how to quickly fix the problem. Depending on the situation, the decision may be different. Let's start with the most simple.

1. Make sure that the problem is on the user side

The first thing to do in case of problems with Google Play, - check the work of the service on other devices. You can run a store in a browser on a PC, or to ask someone from the family opened the app on your smartphone.

If the problem is not confined to your gadget, you should not take anything. Most likely, there was a failure on the side google PlayAnd he will soon be eliminated. If the store does not open or does not work properly once you have one or more of these steps listed below.

2. Close the Google Play force

In many cases, it helps normal restart the application. Close it can be in the list of active processes or through the settings section "Applications". There's a search to find «Google Play Store" and press the "Stop" or "Close".

Next, start the service again and check whether the problem is resolved.

3. Restart the Wi-Fi

It is possible that the problem is in the network connection. To exclude this option, it is necessary to try to restart your smartphone Wi-FiAs well as check availability problems when connecting to a mobile operator's network.

If your smartphone does not goes to the network, but it shows a stable connection on Wi-Fi, worth to restart home router.

4. Turn flight mode

Often send Google Play track enables an easy transition into flight mode and exit from it in a few minutes. Surprisingly, it really helps, especially if the store application depends on some downloads.

Start flight mode or "Airplane" is possible from the system blinds or settings, see "Wireless Networks".

5. Restart your smartphone

In case of problems in the Android-smartphone applications, a simple restart will not never superfluous. Difficulties with Google Play is no exception.

6. Remove the cache and data for Google Play

Quite often the problem lies in the accumulation of irrelevant cache and temporary data apps on Google Play. To get rid of them. need to open the "Applications" in the smartphone settings, go to Google Play, and there in the "Memory" to select Reset and clean.

It's worth noting that if you delete the application data to you when you open the Google Play will need to re-login. If this does not work, do the identical cleaning applications «Google Play Services."

7. Check the date and time settings

The reason for failure in the app store may be a problem with the date and time synchronization. Check the impact of this factor can be simply turning on or turning off the use of the time. This can be done through the system settings, see "Date and Time".

8. Remove the Google Play update

Remove Google Play app itself can not be the standard way, but to get rid of the downloaded updates for it is quite possible. This will allow to revert to the old version of the program, which can be more efficient.

Uninstall updates is possible through Settings "Applications" section, where you need to choose «Google Play Store" and click "Uninstall updates." Depending on the shell system, this button can both be visible and hidden in the overflow menu in the top right corner.

9. Update Google Play manually

If all of the above methods are not allowed to revive the app store, you should try to install a more recent or even the same Google Play version of the manual. And in both cases the application will simply update the current version.

To manually download the update required APK-file Google Playi install it from your smartphone. In the settings you will need to allow the installation of unknown applications, what the system asks you automatically.

10. Remove the Google-account and re-log in

Sometimes use Google applications work allows re-authorization on your smartphone. To implement it, you need to open the settings of the smartphone section "Users and Accounts", select the Google account, and remove it from the device.

Further, at the entrance to the Google Play service will suggest login by typing your email address and password.