Strange entries may appear in your medical record. Here's what to do

Health / by admin / December 19, 2019

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Where in the medical records of doctors are taken, which you have not visited, what that means and how to fix it.

Diana Farahova

Expert on MLA matters, the representative of BCC health insurance in the Republic of Bashkortostan.

Do you have happened that when visiting the clinics you found in the map medical record, which you, in fact, were not? Regardless of the answer, I think, would be useful to know how this is possible, to detect where the "new" diagnoses established without your direct involvement, how to fight it and why fight needed.

So, first things first.

Where are the records of doctors, which you have not visited

There can be several, and not very objective. Perhaps this is a technical error, such as your card hit record namesake. There are glitches in the software product when the record one visit is simply duplicated for a few people.

And yet in every clinic has a plan receptions patients, which is broken at the doctors. If the doctor is not obtained a sufficient number of visits, sometimes in the course are registry.

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Where to see the history of your visits to doctors

The site of the territorial CHI fund each subject of the Russian Federation to create a personal account of the insured, where everyone can see what kind of medical care provided to him during the past year.

In order to enter into it, you need a login and password. Login is your SNILS and password gives the insurance company that issued the policy.

There, in your personal account, the data stored on all appeals to the medical organizations within the OMS system: clinic (including dental), ambulance, hospital. The only thing you will not find there - it visits profit clinicsSince they do not work in a single software product Ministry of Health of the RF subject.

It was there, in a private office, can be found out and assigned to you visits to medical facilities.

How to deal with postscripts

In a private office, in front of each record of the reception, there is an active button, clicking on which you refuse to confirm this fact. The program itself will generate an appeal to the insurance company. Upon such treatment insurance experts carry out the examination of quality of care, according to the results of which will be able to impose financial penalties on the clinic and to remove non-existent reception of system.
If you find an extra entry in the card, you should write a statement to the insurance company. Any written complaint is required to review and examination.
You can refer to other executive bodies: the Ministry of Health, Roszdravnadzor, MLA fund to Chapter region, but consider your complaint on the merits and to inspect only have the right experts insurance company. Therefore, your complaint will still be forwarded to them.

Why fix it

It would seem, what's the difference: Well, there is an entry, it prevents anyone? Here are a few examples from the practice.

Wife found her husband in the medical record for receptions and venereology bad diagnosis. Lucky that at the time when the recording was made, the whole family was vacationing in the resort.

Another example: a man after the accident by ambulance taken to the hospital in a very serious condition. He is unconscious. Doctors to determine which drugs can be used, and whether there is an allergy to them, go to the electronic patient's card, and there - nothing. Because the man had been treated only in private clinics. And doctors do not know what he is suffering from chronic diseases, is diabetic and allergies.

All that is reflected in your personal account is very important. This information can save your life in the truest sense. I hope that now you have a desire to visit the private office and bring all the data into line with reality.