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Managing organizational change: adapting to changing conditions - free course from the Russian School of Management, training, date: December 7, 2023.
Miscellaneous / / December 10, 2023
How to transfer company management from one established system to another, transform activities and processes to suit changing conditions? As part of the training, you will find answers to these and other questions.
You will understand:
— Methods for assessing strategic positions and risks.
— Technologies for finding opportunities for development.
— Subtleties of choosing a company’s business model, taking into account strategy and available resources.
— Successful models and common mistakes when managing organizational change.
— Rules for optimizing and improving business processes.
Expert - practitioner, business - trainer. Operations director of a large manufacturing enterprise.
Ph.D., business coach, strategic management consultant. Development and implementation of corporate training programs.
Ph.D., business coach, strategic management consultant. Development and implementation of corporate training programs.
Strategy. Business transformation. Balanced Scorecard
• Assessing the current strategic position, identifying possible options for business transformation.
• Analysis of industry development trends and the region where the company operates.
• Assessing the current strategic position and key risks.
• Identification of areas of strategic problems.
• Assessing the effectiveness of the organization of key business processes.
• Analysis of options for strategic development of the company.
• Assessment of development opportunities in terms of available resources and operating technologies.
• Development of strategic options for business transformation.
• Business optimization in conditions of stabilization of the market situation.
• Business contraction due to a sharp deterioration in the market situation.
• Active development in promising segments.
• Business reengineering with a radical change in strategy.
• Assessing the need and possibilities for using innovative solutions.
• Structuring and formalization of the company's strategic goals in the logic of the balanced scorecard.
• Analysis of available resources and key performance indicators.
• Transformation of strategic goals to the level of processes and projects.
• Interpretation of strategic goals at the level of financial prospects.
• Identification of cause-and-effect relationships between performance indicators.
Business model. Strategic, tactical and operational management of business processes
• The company's business model in the representation of a set of business processes.
• Definition of a complete set of business processes of the organization and their detailing into components.
• Identification of factors of non-optimality and inconsistency of business processes.
• Designing target performance indicators for each component (process).
• Transformation of goals and to the process level.
• Application of the matrix of distribution of powers and responsibilities in the business process management system.
• Synthesis of target (innovative) business models and business processes taking into account: development strategy, performance targets, available resources and operational technologies.
• Implementation of targeted (innovative) business models and business processes.
• Forecasting and planning (tactical, operational).
• Synchronization of business processes through the development of a system of tactical and operational planning.
• Design and implementation of an interconnected planning system: in volumetric (quantitative), nomenclature, financial parameters.
• Identification of problem areas in the system of tactical and operational planning of one’s own organization.
• Designing an organization model in the form of “technological stages”.
• Transformation of strategic level plans to the tactical level.
• Synchronization of tactical and operational level plans.
• Introduction of a system of interconnected forecasting and planning.
• Strategic Development Service. Company development platform. Functions and resources of the development director.
• Development and implementation of company strategy.
• Unified system of strategic management of the company.
• Strategic session. Stages and format of the strategic session. Planning a strategic session (case studies). Preparatory and organizational work. Information Support. Conducting a strategic session. Materials of the strategic session. Session results. Processing session results.
• Strategy formulation. Development of strategic decisions. Hierarchy of company strategies.
Processes under control
• Concept of business process management. Maturity of processes and process management.
• Process and functional approaches.
• Strategic process management. Concept Process.
• The process and its environment.
• Classification of processes. Process control technology.
• Description and optimization of processes.
• Notations and modeling tools.
• BP description technology.
• Top-down process modeling.
• Modeling of other subject areas.
• Reengineering and process improvement.
• Regulation and controlling of processes.
• Regulation of processes. Controlling and KPI of business processes.
• Connection between processes and personnel motivation systems.
• Continuous process improvement.
• Organization of process management.
• Process control system. Process office.
• Modeling conventions.
• A set of works to improve processes.
Strategic session. Organizational Change Management
• Strategy and communications in the organization.
• Distinctive features of a successful strategy.
• Organizational communications are the lifeblood of business.
• Conducting strategic sessions.
• Goals and formats of strategic sessions.
• Stages of a strategic session.
• Typical problems of strategic sessions.
• Results of strategic sessions.
• Obstacles to successful strategy implementation.
• Results of the strategic session: how to bring them to life?
• Organizational change management
• Perception of organizational change. Thinking styles and stages of perception of change.
• Success factors and typical mistakes of organizational changes.
• Methods of working with resistance to change. Effective organizational communications in the process of change.
• Communication process in the organization: roles, levels, effectiveness.
• Types of internal communications: downward, upward, horizontal.
• Formal and informal communications.
• Communication barriers and ways to overcome them.
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