Business model of a commercial real estate management company - free course from the Russian School of Management, training 16 hours, date: December 7, 2023.

Business model of a management company in commercial real estate
• State of the real estate market.
• Introduction.
• Analysis of the commercial real estate market.
• Types of commercial real estate, their distinctive features: retail real estate, office real estate, warehouse real estate.
• Multifunctional complexes.
• Real estate complex as a Management Object.
• Business processes of the Management Company.
• Main activities of the management company.
• Detailed business processes - for self-study.
• Development of the organizational and functional structure of the management company.
• Selection of management model for the management company.
• Types of organizational structures, pros and cons.
• Interaction of services.
• Solving the problem of “duplication” of functions.
• Delegation of authority.
• Case: development of an organizational and functional structure of a management company for a given object.

• Main divisions of the management company. Composition, tasks, regulations.
• Key divisions for operation and maintenance of facilities.
• Technical operation service-facility management.
• Cleaning service.
• Non-core Divisions.
• Administrative department. Central Reception.
• Construction control service.
• Security and safety service.
• Flow of visitors, mechanisms for managing them - for independent study.
• Case: separation of visitor flows in a specific multifunctional complex and an algorithm for managing these flows.
• Commercial management - property management, sales plans, sales strategy.
• Case: analysis of the situation between the landlord and the tenant-debtor during a crisis.
• Modern engineering equipment of buildings.
• What “little things” can become the main advantage.
• Management of consumed utility resources. Complex dispatching.
• Features of management of Multifunctional complexes.
• Types of real estate management agreements: agreements for comprehensive management of the property with the owner, agreement for maintenance and maintenance of the facility with the tenant (owner), agreement for reimbursement of utilities, agreement rent.
• Case: select the type of contract for the management of a given object.