Manufacturing - from product design and production preparation to process management - free course from the Russian School of Management, training, Date: December 6, 2023.

Ph.D., Associate Professor DGQ. An expert on industry standards in the field of quality, author of more than 70 scientific publications and 7 patents for inventions.

Expert in lean manufacturing, optimization of business processes using Lean technologies.

Practical techniques for developing a new product in conditions of shortage of funds, personnel, and certainty
• Minimum viable product.
• Design methods for developing new products.
• Startup and its main components when developing new products.
• Value proposition: the main tools used to develop it.
• Review of types of customer needs analysis.
• Project and product life cycle. Project phases.
• Problem solving techniques. Their use in the release of new products.
• 13 principles of lean development.
• Theory of solving inventive problems. Its application in the development of new products.
• A little about synectics. Its application in the development of new products.

Methods for reducing costs and expenses. Reducing production losses
• Cost and its components. Basic definitions.
• Ways to reduce costs.
• Functional and cost analysis.
• 7 types of losses on the way to reducing costs.
• Reducing costs for raw materials and supplies.
• Tools for solving problems on the way to reducing costs.
• Effective purchasing and inventory management.
• Effective management of Maintenance and Repairs (MRO).
• Optimization of staff numbers and labor costs.
• 7 legal ways to reduce personnel costs.

Production planning and control
• Determination of the optimal enterprise model and choice of production strategy.
• Schemes of planning and production management.
• Structure of the production enterprise.
• Operational production planning.
• Monitoring the implementation of production plans and schedules.
• Dispatcher control over production progress.
• Automation of production planning processes.

Process design and diagnostics
• Reasons for the emergence of the process approach.
• Good process approach practices.
• Key process output characteristics. Identification measurement and analysis.
• Sources of risks inherent in the process and its key operations.
• Reasons for failure of key process operations.
• Management of key operations.
• Risk-based approach for the Marketing process and for the Purchasing process. Examples.

Problem Solving Process (PSP)
• Problem Solving Process and PDCA Cycle. Introduction and examples.
• Good practices (international standards and guidelines) and types of problem solving process. Implementation problems.

Practice of implementing the process approach and international standards. Process audit
• Documentation of process information.
• Sequence of implementation of QMS processes according to the requirements of ISO 9001:2015.
• Internal audit of the effectiveness of processes and management systems. What is an audit?
• What is a management system.
• Understanding of ISO 9001 text. Relationship between objective evidence and ISO 9001 requirements.
• What should be checked during the process and how? ISO 19011:2021. Guidelines for auditing management systems.
• Audit program.
• Conducting an audit.
• Competence of auditors. Psychological aspects of audit.