Modern business correspondence: features of written communication. Online intensive course - RUB 12,900. from Moscow Business School, training 8 ac. hours, Date: February 13, 2024.

Professional experience:

2017 - present c — Training project #IdeaSales (St. Petersburg), project creator, leading business coach
2009 - present c — Training center “Shine” (Novosibirsk), founder, general director, business coach
2007–2008 — HR Consulting Center “Infra”, manager for development of services and areas
2005–2007 — Sital LLC, leading specialist in the commercial department for working with corporate clients
1998–2005 — sales consultant

Professional competencies:

Sales management
Trainings for business trainers
Negotiation
Building a customer service system
Development of a training system, HR analytics
Development of management skills
Conducting strategic sessions for small and medium-sized business owners
Time management, goal setting
Business correspondence

Clients:

Sberbank, Gazpromneft, Russian Railways, Russian Economic University. G. IN. Plekhanov, Etazhi, Rubtsovsky spare parts plant, Lysvensky enamelware plant, Consultant Plus, PromKhimTech, Himiteks, Mera, Rosetta, Tatyyna (Yakutia), Windows and doors, KPD-Gazstroy, Max-Motors, Tomsk Chamber of Commerce and Industry, Support Center export (Kurgan), Planet Elektrika, Kuzbass Energy Sales Company, Harmens, Hit Machinery, Belokurikha Resort, SIATT, Giulia Novars, Ohara et al.

Teaching activities:

Conducted more than 200 corporate trainings on sales, development of management skills, time management, business correspondence

Russian Economic University named after. G. IN. Plekhanov: MBA, time management
Tomsk Economics and Law Institute, Faculty of Personnel Management, principles of modeling training programs, time management

Speeches and publications

Author of more than 30 publications in magazines: “Store Management”, “Personnel Development Management”, “Sales in the Furniture Market”, VOLNA, “Management News”, etc.

Speaker at conferences “Business Formula”, “Marketing and Sales”, “Sales Sharks”, etc.

Education:

2017 — advanced training course in marketing, St. Petersburg
2016 — copywriting course, Academy of Practicing Copywriters, Moscow
2015 – training of trainers and organizational consulting, SPB-training, St. Petersburg
2005–2015 - additional training in sales and negotiations, marketing, time management, management skills, trainer training
2002–2005 — Novosibirsk State Medical University, clinical psychology (advanced training)
1998–2002 — NOU Siberian Independent Institute, Faculty of Psychology