Business communication skills - free course from the Russian School of Management, training 16 ac. hours, Date: December 5, 2023.
Miscellaneous / / December 05, 2023
Russian School of Management (RSU) is a federal-level business school that offers quality education for both business and specialists of various levels - from beginners to top managers. The business school catalog contains more than 1,500 educational programs in 20 areas of knowledge to solve any practical business problem.
RSHU combines the traditions of classical Russian education and modern trends in Edtech. Over the course of 20 years, it has earned a reputation as a reliable business school.
Advantages of studying at RSHU:
- License for educational activities No. 029045.
- Many formats: face-to-face, remote and corporate.
- Professional retraining programs at the Russian Staff of Management were developed based on
database of professional standards and qualification requirements approved by the Ministry of Labor
RF.
- The school is in the TOP 5 of the RBC ranking in terms of the number of MBA graduates.
- International quality certificate ISO 9001.
- Member of RABO and AMBA.
- Constant updating of training programs.
- Flexible prices and regular discounts.
- Documents based on the results of training in the sample established by the state.
MBA teacher at Russian School of Management. Expert in the development of management skills and leadership, negotiation management.
Teacher of the MBA program at the Russian School of Management, business coach, consultant in the field of leadership, personnel management, sales, negotiations and personal effectiveness.
General director and leading trainer of a consulting company. Understands the specifics of the approach to sales training in different cities of Russia. Has experience as an HR director.
Certified by Brian Tracy Academy and official training provider FranklinCovey to conduct leadership and sales training programs. Associate Trainer at the Center for Creative Leadership (ranked among the top 5 in the world according to the Financial Times).
Experience as a business coach for more than 15 years.
Publications
What Western management experience is not relevant in Russia (dp.ru).
Why are we talkative and arrogant in interviews? (life.ru).
How to select personnel for a startup? (klerk.ru).
The threat of robot substitution: electronic cashiers, who's next? (life.ru).
How to stay when they want to fire you (life.ru).
What not to talk about with colleagues. Life story (life.ru).
Toadying from the heart. How to properly give gifts to your boss (life.ru).
Business consultant in the field of business communications, protocol and administrative management. Nominee for the award “For the development of business etiquette in Russia.”
Negotiation management: rules and techniques
• Difference between negotiations and other types of communications.
• Competencies of a negotiator.
• Algorithm for preparing for negotiations.
• Partnership negotiations.
• Business meeting.
• Universal model of persuasion.
• Types of influence.
• Argumentation and psychotypes.
• Tough negotiations.
• Managing your emotions and those of your opponent.
• How to protect yourself from manipulation.
Public speaking skills
• Introduction to the course. Why learn to speak in public?
• Preparing for a speech: analyzing the audience and setting the right goals.
• Structure of public speaking.
• Preparation of the speaker and the place of public speaking.
• Techniques for ensuring contact with the audience.
• Developing contact with the audience and maintaining attention.
• Speech options: how to start your speech?
• Problematization of the audience and argumentation in public speaking.
• Answers to complex and provocative questions.
• Motivation for action and completion of the speech.
Advanced training (32 hours). Flexible managerial skills, leadership. Psychology. The advanced training program “Negotiation Mastery” will be useful to everyone who is already conducting negotiations or is planning to conduct them. These are managers, employees of various companies, freelancers - there are practically no restrictions on participation. After all, negotiation skills provide us with success not only in work, but also in life. The course is primarily focused on business negotiations, but the acquired skills can be applied in almost all areas of life.
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The course covers the capabilities of LibreOffice Writer: creating files, formatting text and paragraphs, building tables in text, inserting graphic objects into text, collaborating on a document and printing text documents.
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Often the success of negotiations depends on the tone initially set for the discussion. Careful preparation is required in order to immediately take a winning position, keep the conversation on track until the very end, and correctly respond to the objections of the interlocutor.
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