What customer care looks like: 15 cool ideas in supermarkets and shopping centers
Miscellaneous / / September 04, 2023
When they think not only about revenue, but also about people, and even about their pets.
Cleanliness and service in the supermarket is good. However, you often choose a store based on other characteristics, and it’s not about prices at all, but about pleasant little things that demonstrate concern for customers. Reddit users showed examples of such things. Here are some photos from the web.
1. The ability to assemble your own set of pencils, taking only the colors you need.
2. Free greens for pets.
3. Automatic machines that allow you to pour the right amount of dog food.
4. In this pharmacy, for the convenience of customers, preparations for seasonal diseases are correctly grouped. For example, everything for prevention is on the “I don’t want to get sick” shelf. And at the first symptoms, you should pay attention to the lower shelf: "I think I'm getting sick."
5. Free diapers in the supermarket toilet.
6. Different types of surfaces for "road testing" strollers right in the store.
7. A similar "testing ground" for shoes to test the tread (there is even a Lego area).
8. And in this bag and suitcase store, you can immediately assess whether your luggage will fit under the seat or on the carry-on shelf.
9. The grocery store is giving away overripe bananas for next to nothing with a banana bread recipe on the package.
10. Some grocery stores in Italy have special carts for pets.
11. And here on each cart there are magnifying glasses to read the small text on the packaging.
12. Supermarket cards are sometimes also not enough at hand.
13. And a calculator to know exactly how much the purchase will cost. It's more convenient than with a smartphone.
14. Convenient hangers in the fitting room: yes, no, maybe.
15. This sporting goods store has a pool for testing water equipment.
Have you met something similar? Write in the comments.
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