LiveTex Chat & Calls - online consultation system for your website visitors
Tips Work And Study / / December 19, 2019
One of the main advantages of a quality product, in my opinion, is a timely and convenient user support. Even minor faults of your service, many are willing to forgive, but the long wait for a response to a letter with a question, very frustrating.
The easiest way for a website visitor to take advantage of the online consultation system, as calls are not always convenient, and to the letter, as we have said, the answer may come immediately, and the very letter writing - business labor-intensive. Much easier at the time of the question to ask him directly in the chat window.
Chat & Calls System from the company LiveTex combines the necessary functionality, user-friendly interface to manage users and is designed for heavy loads (it has successfully "pulled" a few sites with very high traffic). Everything is left to chance, as the system Chat & Calls - it completely ( "completely"), a private company LiveTex serious development and makes it subject to all the technical requirements.
website visitors can start chatting with the operator, without having to install any additional programs previously. Customers can not only write in the chat, but also to make a call without interrupting your chat.
Here is the interface for the operator working in the system Chat & Calls:
The operator can self-refer to the visitor. With the help of the system operators can communicate with one another. The whole history of correspondence (between operators and visitors) is saved, the administrator can access it from your Personal Area.
Real-time displays information about visitors: the city, the current page where the user is located.
The system administrator is able to view statistics on the chats for performance evaluation
operators.
Button to call the operator and the chat window can be customized to site design, which uses a system of Chat & Calls.
Registration in the system and install it on the website - it's a matter of minutes. The first 14 days, you can use the system for free, and then select the appropriate rate.