Cool update of Bitrix24. We tell you why entrepreneurs need to know about it
Miscellaneous / / November 23, 2021
Bitrix24 has been updated: since November 23, two new products have become available to users - Bitrix24.Warehouse accounting and Bitrix24.Scrum, as well as convenient tools for selling on Instagram, virtual WhatsApp and improved mobile application. Here's why a business should take a closer look at the new functionality today.
1. Will help to put things in order in the warehouse
Without a warehouse inventory system, a business owner will never know exactly how effective sales are. Manual statistics leads to confusion in balances, difficulties with acceptance, shipment and order picking. This approach can result in loss of customers and serious losses. Now it won't be the slightest difficulty to bring order to the warehouse. The developers have created a new product "Bitrix24. Warehouse accounting", which will help automate the process of storing and accounting for goods.
The product is immediately integrated with the company's CRM, so it will be equally useful for both large retailers and small business owners. In addition to the warehouse, it records the goods on the shelves of online and offline stores, as well as on all popular marketplaces. It can record all receipts, movements, dispatches, returns and sales. For example, when making a deal, you can immediately see whether the item is in stock, and after selling it, it is written off from the warehouse automatically. There are no restrictions on the number of warehouses and the personnel connected to the service. It's completely free.
For the new product, the developers have released a convenient mobile application. Products can be added to it manually or through the built-in barcode scanner.
Learn more
2. Will make the team independent
The Scrum framework is a popular collaboration technique in many companies. The trick of Scrum tools is that the whole process is divided into stages: any global task is split into short time intervals, and those, in turn, into very small tasks. And so, gradually, step by step, the company goes to achieve a strategic goal or release a new product.
Bitrix24.Scrum will help you quickly and painlessly introduce this technique into the company's work. Unlike other similar services, it already has all the tools for team communication. It provides a task manager and functions for convenient interaction between employees: you can call video, chat in the built-in messenger, forward and edit a document without leaving Bitrix24.
The service fully complies with the Scrum rules. For example, a virtual whiteboard displays the progress of a project, and each team member can access it at any time. To start a sprint, you need to complete the backlog. Bitrix24 clients can connect five Scrum teams to the new service free of charge.
3. Will allow you to sell via WhatsApp
WhatsApp is the most popular messenger in Russia. Many customers would like to connect with brands and buy through it. In practice, the corporate WhatsApp account is not the most convenient tool for business. Users are not offered clear rules for obtaining it, and a verified account can be blocked at any time for excessive activity. Bitrix24 allows you to solve this problem - through a virtual WhatsApp.
Now, in the website widget, the client can choose a messenger that is convenient for him, after which a message will be automatically generated there, by sending which the buyer will connect to the dialogue with the seller. The company will receive all messages from the chat in one window inside its CRM "Bitrix24". The history of correspondence and all orders of a particular client will be saved in his card. And in virtual WhatsApp, the manager will be able to accept the order and send the buyer a payment link.
4. Attracts customers from Instagram
Often, after correspondence with an Instagram account manager, a potential buyer loses interest in a thing - you need to go to the site, draw up something, enter some data. Or the human factor is triggered: the manager forgets to enter the purchase data into the CRM, and the whole chain is interrupted. Either way, the store owner is losing money. The official extended integration of Bitrix24 with Instagram will allow you to accept payment and arrange delivery in the social network itself. This update will help the business gain another direct selling channel.
Now Bitrix24 clients will be able to connect their business account to CRM. After that, all messages from the correspondence, comments on posts and live broadcasts will automatically go to the control system. The manager's work will be concentrated in one window, so not a single appeal of a potential buyer will be left unattended. And the entire history of correspondence will be saved in the client's card, where a link to his profile on Instagram will be indicated.
5. Makes the campaign easier and more convenient
The developers of Bitrix24 updates made sure that the tools for work became more convenient and added a few nice little things.
Updated mobile application
Navigation has changed, new functions have been added that were previously only available on a computer. The update made the interface more convenient - there were projects, news, and in general the application began to work faster.
Meeting summary for video calls
In a dense stream of video conferencing and phone calls, it is easy to miss important information. The Meeting Summary option helps make video conferencing more productive. During a stake, you can write down all the topics that were discussed, fix the tasks and assign responsibility.
Task result
Now you don't have to read a ton of comments on the task at hand, you will immediately see the result. Just check the box and the task will not close until it is completed.
Updates are already available to users. You just need to register.
Try the new Bitrix24