How to make an effective team work: the secret of Google employees

Researchers at Google decided to figure out what makes a team effective. They analyzed the work of dozens of teams and talked with hundreds of managers and employees. As a result, we came to conclusionThat the most important for the effectiveness of the team - psychological safety.

The team with high psychological safety of participants are not afraid to take risks. They know that no one will humiliate and punish them for the recognition of his error, question or a new idea.

That is, the team should be the trust. But to create it is not so simple: each comes with its own point of view and style of work. Here are some strategies that will help build trust in the team.

Listen to others

For confidence necessary respect for the thoughts and feelings of others. Therefore always listen to colleagues. Ask questions and try to understand the answers. Try not to judge. So you identify the strengths and weaknesses of each team member. And still show that you care about their opinion.

empathy

Try to understand the colleagues and their point of view, put yourself in their place. Often, when we are sharing the problem, we think, "This is nonsense. I already faced with. " So do not neglect the feelings of colleagues. Think of a situation when you are tested

stress or could not cope with the task, and show empathy.

Be sincere

All are drawn to sincere people. To those who are not afraid to be himself. This does not mean you have to constantly share ideas and experiences. Just say what you really think, and always stick to their principles.

lead by example

Words must be backed by action. You can talk about trust and honesty, it's not going to cost anything, if you shout at colleagues and respect their opinion.

help others

Think of your favorite boss. For you, because it does not matter where he learned and what has been achieved and how it has helped you with some question. I found time in his busy schedule, listened, gave advice and worked on something with you. And there is a trust - when we help others.

Keep your team, even if you do not agree

Sometimes you have to take the vision of the team, even when you disagree with them. This council gave the head of the Amazon Jeff Bezos. First, explain your position to all of her weighed. But if you decide to trust the team, then do not try to derail the project. Give colleagues the opportunity to experiment and grow.

learn humility

This does not mean that you can not defend your opinion. Just admit that you do not know everything. Be willing to learn something from the other and apologize when they were wrong.

Be open

There is nothing worse when the team leader does not keep others in the loop or hiding something. Make sure that your intentions and methods are clear to all members of the team. Provide access to all information necessary for successful job performance.

praise sincerely

When colleagues see that you appreciate their work, they want to do more. But praise should be specific. They say that it is valuable to you and why.

Everyone is welcome for something. Try to see in person the talents and praise for them. So you will help him to better reveal those qualities.