What you are entitled to on the train, and that - no

Do I need to print an e-ticket?

Not necessary. When online registration can show conductor boarding pass on paper or in electronic form - this is equivalent media. Require you to print-no one can.

A passport is necessary to accurately show?

Documents are required. When boarding the train you have toOrder of the Russian Ministry of Transport on 19/12/2013 number 473 (ed. from 09.04.2019) "On approval of rules of transportation of passengers, baggage, cargo-luggage rail" show conductor document on the basis of which have issued the ticket. It can be:

• Russian passport;
• international passport;
• birth certificate (for children up to 14 years);
• military ID conscript;
• foreign identification document.

If the discount ticket, will have to demonstrate the paper, confirming the right to a discount.

What if the ticket error?

Do not panic. If an error occurs when you specify the personal data you still be allowed on the train if you mess up no more than one letter in the name, and no more than one digit in the ID cards. otherwise ticket will have to restructure.

You can go in any car?

According to the rules on landing to look for your car. But in the intermediate station can go to any, and then get to his.

Some restrictions! Although luggage you can take as much as necessary

A common misconception. The amount of baggage that can be transported on a train is limited. Each passenger can take a hand luggage weight not exceeding 36 kg, for CB - 50 kg. Suitcase size by the sum of three measurements must not exceed 180 cm. In addition, you can for a fee to transport additional luggage weighing up to 50 kg.

And animals that?

Small animals and birds can be carry, If you buy a ticket in a specially dedicated to this compartment. For it will have to pay up to an additional 25% of the adult ticket. Large dogs are transported in muzzles, with the leash and only in a separate compartment with the full payment of all places.

Guide dogs are allowed in any car at no extra charge. It must be muzzled and leash, and to be at the feet of the passenger, which it accompanies. Be prepared to provide proof that the animal has passed special training.

Pets can also be put into the luggage, but for their health in ways Railways is not responsible.

Luggage space under the shelves occupied. What to do?

The right to occupy the space under the bottom shelf receives a passenger who bought a ticket on this shelf. Man on the top shelf can only ask him to leave, and some space - and put up with the refusal, if its neighbor against.

Passenger with lower shelf will not let me sit on it. What to do?

Regulations prohibit the transport of passengers travel to foreign places. This means that a passenger with a bottom shelf does not have to give way to a place next to him, and the first call to free space at the table. If you can not agree, go to conductor. He also has the right to drive to the shelves of your intractable neighbor. But the conductor finds a place where you can eat.

By the way, if the train there is a free space, you can pay extra and get the shelf in the car of a higher category. If the error occurred on your site is to sell two tickets, you have to find an alternative - at no additional cost in the car above the class or to return the difference and with your consent, if the car worse.

Explorer swears that I took the mattress. I am entitled to?

The passenger can use the mattress, pillow or blanket, only if he was given bedding. So, if you want to save money, will not work. But at the same time for an additional fee you can replace the clothes on the trip.

By the way, brings a complement to your shelf guide. His job descriptionOn Approval of the conductor of the passenger car joint-stock company "FPK" stipulates that it shall obscure bed disabled, sick, elderly passengers and with kids, So if you are in one of these categories, do not hesitate to ask.

Clean bedding should also guide and only after passengers exit. In exceptional cases, it can do it for 30 minutes before arriving at the station. Sami worn with linen, you do not have to, but no one forbids you to help guide.

Smoking is forbidden. Alcohol drinking even possible?

In fact, smoking in the long-distance trains can not beFederal Law "On protection of health of citizens from exposure to environmental tobacco smoke and the consequences of tobacco consumption" from 23/2/2013 number 15-FZ. Just absolutely impossible: no lobbies or toilets. With electronic cigarettes more difficult. Media claim that it is forbiddenIn long-distance trains have banned smoking electronic cigarette internal normative act of the Federal Passenger Company. In any case, the train you will be asked not to do so.

With regard to alcohol, an outright ban on drinking it in no trains. But if employees the police you get caught with a bottle, that brought to administrative responsibility for drinking alcoholAdministrative Code, Article 20.20 in a public place. If you decide to have a drink before boarding, the conductor may cause the chief of the train, which will decide whether or not to let you. A rowdy pacify the police.

Keep in mind that the conductor is obliged to contact the head of the train each time it is necessary to call the police or an ambulance, so sometimes it makes sense to go directly to it.

And what do all night? Music to listen to?

In long-distance trains at night you can not make noise. From 23 to 6 hours is calculated on sleep. If someone breaks your rest, ask the conductor to influence the situation. If someone is talking or laughing loudly during the day, will have to negotiate on their own.

And me and the radio during the day interferes. More and very cold

Theoretically, you can ask the conductor turn down the radio or air conditioning. But he has clear instructions, what the temperature should be in the car. In summer, air-conditioned cars is about 24 degrees. So, you might just be advised to dress warmly.

Well, what good is a conductor?

He has a lot of responsibilities. For example, trains, passengers must be provided with cooled boiled water for free. If it is no place to type, so drinking water is provided in bottles. The titanium must always be hot water. All this conductor is aware, so if you want to drink, just ask him.

Its coupe is a first aid kit, and the conductor should have a primary health care: it has passed the appropriate training. If necessary, doctors will be waiting at the next stop. The conductor can also get a sewing kit and a glass - even if you do not buy tea.

More you can ask for half an hour to warn that a train is coming to your station. It is the responsibility of the conductor. And if you do not think of anything take the road, Asking him board games: chess, checkers or dominoes.

Also he should get out?

Yes. And there are specific requirements of the law, which define theOn introduction of the Sanitary Rules on the organization of passenger transport in the rail transport joint venture 2.5.1198-03That the conductor must:

• do wet cleaning at least twice a day;
• clean toilets at least four times a day;
• vacuuming carpets at least twice a day.

The toilets must be paper and soap.