How emotional intelligence helps in career
A Life / / December 19, 2019
Victoria Shimanskaya
Ph.D., a leading expert in the field of emotional intelligence, MGIMO teacher, R & D-Director SKILLFOLIO.
Modern technology is evolving faster than we can imagine. Artificial intelligence can carry on a conversation, make transactions and manage finances, to dangerous and routine work for a person, to diagnose the disease. Many professional skills (hard skills) quickly become obsolete and become irrelevant because of the automation. There are new areas of activity and specialization.
The diploma can be written "marketing" or "teacher" or "programmer", but what exactly marketer, teacher, programmer people will depend on how he developed flexible skills (soft skills). Emotional intelligence, collaboration, communication, creativity, systems thinking, media literacy - all this belongs to the soft skills.
What is emotional intelligence
A person can be a high-level professional with a good theoretical knowledge, but it is absolutely not adapted to communicate with people in the real world and
decision non-standard tasks. To avoid this, it is necessary to develop emotional intelligence (or EQ) - how we recognize their emotions, feelings and experiences, to build a dialogue with others, and make decisions.People with high emotional intelligence:
- successfully cope with difficult situations;
- aware of their emotional responses and reactions of others;
- effectively hold together;
- clearly express their thoughts and desires;
- remain sane under the pressure of the situation;
- able to motivate themselves and others to achieve the goals.
How emotional intelligence helps in professional development
Well, when work brings not only income, but also fun. However, the definition of fun and joy always subjective. After all, one and the same work will be perceived differently by different people. One is ready to sit for days with the numbers, analyze the plates and the other mad with similar problems, but the great acts in public and conducts negotiations.
To feel at ease and do not waste precious time engaging in inappropriate business, it is important to define the role of behavioral model. Role - it is a tool to achieve the goal. The way a person interacts with the world through the profession or the work he performs.
Successful realization of yourself as a professional is directly related to whether the person has found a role in life, whether it is their own strengths and weaknesses understand.
What role models are
Leader - the pivot around which is formed by a group of people. It supports each member of the team, motivation to work. For the role of the leadership skills of emotional intelligence is the lead. Good empathy helps to unite a group based on common goals and values, to raise team spirit and improve the emotional atmosphere in the team.
Coordinator It organizes all teamwork. This is the person who sets goals and objectives, plans taking into account priority. Leading skills for it is communication and collaboration - a joint activity to achieve a common goal. He is able to evenly distribute their energy among multiple projects and ideas, and can help other people in this.
These two roles complement each other, but rarely combined in one person.
For ideas and suggestions, that is, for the intellectual activity of the group, responsible as an analyst, kreatora and visionary. They are characterized by different types of thinking:
- Creator. Able to see the new in familiar things. it was he who generates ideas and offers innovative solutions. It is a source of creativity and inspiration to companies, the main thing - not much fall to thinking and break away from reality.
- Analyst. Perfectly complements kreatora. Its leading type of thinking - critical. This allows you to not lose sight of the important details to notice the nuances and find the differences. Able to work with the information, so that the result may formulate meanings, and the basic idea. For the analyst it is important not to go into dry analysis without emotions and feelings that are so necessary to man.
- Visionary. It is useful when you need a solution or an idea from the outside. Systems thinking allows the wearer to see the overall picture of the role and relationship with adjacent areas of activity. It is capable of volumetric approach to the task and to find additional sources of help to address it. Ability to see the intersection of the different areas making it a useful expert in strategic matters.
It is noteworthy that all of these roles are often combined in the same person. If you have marked a as an advantage to one of three types of thinking, develop the rest. This will increase your value as an employee.
There are roles, focused more on the practice:
- Producer. If a person feels the entrepreneurial flair, he understands and hears the audience, then this role for him. From such a specialist must have the ability to create and sell high-quality material that will be of interest to others. Customer focus - his forte. The main thing is fascinated by the packaging, form submission and genres without losing the essence and bring it started to end.
- Digital Expert - a new generation of role. People who "you" with modern technology, can pump their digital thinking (the ability to solve problems using IT).
To become a popular and successful specialist, you need to know about the features of not only his, but also other people's roles. This is important in situations when you have some time to serve you the unusual role. This will make you more interesting to the employer.
Remember: we are multifunctional. One person can often fulfill the role of 2-3, and your flexibility in this matter depends on how well you know your strengths and weaknesses. Strong quality for one role can be a disadvantage to the other, and vice versa. Here as well as in this picture, exclusively on your desire pits can become convex and the convexity - pits.
Understanding their role model helps efficiently and harmoniously to build not only the scope of work or business, but also to others, whether family, leisure, hobby development.
How to determine your role model
You can walk the fascinating Test Quest or select a faster way.
Imagine that you are on probation in the company together with other people. Your task - to come up with a new application. You have an idea, but also the members of the team - too. How will you act? Pick one:
- The main thing - do not rush, and analyze all the material carefully.
- Able to convince the team to choose my idea.
- I will try to offer the most original decision.
- Translate into the program, so that everyone can vote on their gadgets.
- The main thing that a final decision was made without conflict. Let me draw your attention to the team on the prospective client needs.
- I will try to combine the strengths of all solutions.
- I offer to listen to everyone and make a comparison in the table.
Know your role model.
Hide.
1. Analyst.
2. Leader.
3. Creator.
4. Digital expert.
5. Producer.
6. Visionary.
7. Coordinator.
How to develop emotional intelligence: practical exercises
1. Turn "should" to "want"
I will tell you a secret: no one owes nothing to. We only do what we want. However, most of us are difficult to understand their desires.
Want to be in top form, but dine burgers and forgotten when the last time trained? You do not want to be in top form.
Imagine that you want to go to college and become a first-class specialist, but do not want to do homework. To achieve its goal, you can quickly do the formal lessons, and the rest of the time you spend on interesting courses, practices, meetings with professionals from the field. Thus, what you should do, it is a step towards the goal - what you want.
2. Specify the steps to the goal
Imagine your long-term goal. Let's say you decide to become a programmer or an outstanding director. Mark the five key steps that will help you achieve the desired. Perhaps we should sign up for the practice of a large company or take some courses.
Tip: Try to complete the ladder from the top down, and in the end make sure that the first step is achievable within the next month. If so - you definitely will be on top.
3. Make empathy map
This practice will not only help to better understand other people, but also to negotiate with them. Every time someone goes "wrong", "incorrect", try to answer all the questions listed on the card. Imagine yourself in the place of that person. Think about what he heard that he had seen what he did and said in that situation. Imagine his emotional state. So you learn to see the problem from different angles, to make more informed conclusions and make the right decisions.
see alsoπ¨βπΌπ©βπΌ
- Top 10 skills that are valued by employers in 2020
- How do you know that you have a low level of emotional intelligence, and what to do
- 5 ways to develop emotional intelligence