How to respond to comments on the Internet
A Life / / December 19, 2019
Michael Karavaev
Teacher of Russian and English languages. More than 10 years working in the education system.
It is not enough just to write an article and put it on the Internet. After publishing it starts to live the life of the network. I'm talking about the reaction of the public and especially for comment. You will have to get acquainted not only with the fame and recognition, but also negative.
The author should respond to comments, especially at first, because:
- Discussions draw attention to the material, which increases traffic.
- Contact with the audience will allow you to stay in the theme.
- Other people's opinions, as well as their behavior can give you ideas.
- You, as the author is responsible to the readers.
- It is necessary to maintain the image in the eyes of readers. To do this, you need to work out the negative comments and should ideally benefit from them.
What is worth remembering before you reply to comments
- Try to understand why a person thinks. It often happens that there is ambiguity in the material and the reasons for the condemnation and indignation.
- Determine whether the commentator understood what article. Often comment - a reaction not on content, but on the title, which is often klikbeytnym. The excess of information has made us lazy, and not everyone is ready to read the article to express your opinion.
- Keep track of your emotions and do not let them control you. If a comment is offended, outraged or humiliated you, and you are ready to thunder, it is a sure sign that it is necessary to cool down. Never make public statements when you are overwhelmed with emotions. Then he'll regret it. Readers will like the witty and calm the author, not touchy crazy.
- Separate the people from their ideas and thoughts. You may disagree with the commentator's opinion, but it does not mean that he is a rascal. Do not deprive people of the right to be different.
Remember these rules when you read the comments on my article. And in order to understand how to answer, you need to find out who is in front of you.
What are the commentators and how to answer them
1. consonant
Nice, but boring. Thanks for the material and agree: "Agree", "Thank you for the article."
Reaction
Answer not particularly matter what, so you can just enjoy or say thanks for gratitude.
2. petty
Find fault with minor errors. Passed, they pointed to the defect, and went on.
Reaction
Thank you for your valuable contribution and promised to fix.
3. Hayter
Most commentators toxic. Somehow we convinced that you or your position is to blame for their troubles and problems of the country and humanity. their life was hard before, but splashes out with impunity its aggression on the internet to other people breathed life into them.
Hayter - the most attentive readers. They will study your text inside and out for errors and inaccuracies, and disassemble it in the molecules.
They will find fault with the ideas, you will find information about, turn everything upside down and write about it in the comments. Hayter threaten to fill its head and offer a score arrow. It is extremely cowardly and hide under pseudonyms. Can plant bots and arrange discussions between them. Write outrageous filth and rude, but exhibit fine spiritual organization and hurt, it costs you a little walk on them.
Reaction
If you are not confident in their ability and wit, it is better to ban. But for starters, you can annoy, witty and humorous response to the attacks. Ban, in which you will sooner or later send Hayter, will appear as the only and inevitable way to protect readers from inadequate cad.
If it is not possible to ban or delete other people's comments, make sure that they were removed by moderators. To provoke this Hayter on the mat. Alternatively you can set it as uninteresting and useless panelist.
In ordinary life, Hayter may be intelligent and sane man, but he becomes very limited and controlled in a fit of righteous anger. Yes, it's manipulation, but if this is the only way to save the discussion, why do not they use it?
4. writers
Heavy artillery. Read the headline or the first line of the article, and then hastily write a response, the content of which, as a rule, very indirectly related to the original post. Comments on the volume may not be inferior to the original text.
It is true altruists, ready to share with all their ideas. In this proposal to make material on perceived negatively and sometimes even as an insult. Dialogue is extremely difficult to carry with them, because they are always on the wave and with any theme easily go to your favorite. In contrast to the haters can write constructive things.
Reaction
Thank you for your comment, parse the arguments. If you are tired - to offer to do an article on the basis of written material. For some reason they are not ready and quickly silenced.
5. advertisers
Use the opportunity to comment for PR. An identifiable subset of daffodils that advertise themselves, with some do it very elegantly: "You are right to say here, read my article about it, and that's about it - another article of mine."
Reaction
It is best to point out that advertising is inappropriate. If you do not calm down - remove advertisements or complain.
6. experts
Comment with a view to make themselves and their exclusive knowledge. Understand the topic they do not want, because they know everything. They consider themselves to be a great expert in all things, and despise those who say something against their views. Will explain the rights of senior rank, which you are a fool. In fact it nesamodostatochnosti and accidents people-vampiresThat you need to implement their own systems, as no one has to do is not suitable from the inner circle.
Also can meet with experts in the regalia, which will tell how smart they are experienced and confirming the word with numerous fictitious or real regalia. Among them are "staked out". They have certain merits in some narrow field and see themselves in it the first and only. Such people perceive strangers attempt to penetrate their scope as an aggression and an attack on private property. Unfortunately, there are also some really talented people.
Reaction
Unconstructive type commentator. It is better to arrange a session of self-exposure and catch on ignorance of the material. It also helps to gently provoke rudeness and pulling regalia. First, they are a long time can not be angry. Secondly, they do not remain after this argument. And in the eyes of the readers of the person who requests without boasting of his achievements, it looks pretty ridiculous, that gives you extra points.
In ethical terms regalia become an aggravating circumstance: that allowed plumber Vasya from the third entrance, is unacceptable for a teacher with 20 years of experience. If such an expert is wrong in important things that need to know, points to the lack of professionalism, and demand the recognition of his own wrong. Remember how absurd looked (though he gave no sign), Alexander Nevzorov, when Yuri DUD He notedThat he does not distinguish the word "put" and "put on."
In general, experts bad sense of humor when it comes to their area. Therefore, a good irony will give you a huge advantage and will be evaluated by other readers appreciate.
7. advisers
There are people who know nothing or next to nothing, but love to give advice and take over all patronage. At the same time, no matter what you do, they will always be right. Their favorite words: "We must do so and so", "I said, and he did not listen."
Reaction
Best with irony thanks for the advice. Readers will appreciate your humor, and counselor will be happy to have helped.
8. criticism
The most useful type of commentators, as critic despises the cause. It is important for the topic you raised, and he offers his vision of the question, because he wants to understand. The reaction of the critic - is the desire to do even better.
It is for the critics need to read the comments to any material if you want to understand the topic.
Often these comments are useful and deeper into the article itself. In addition, the critic can to push you to new ideas and discoveries.
Reaction
Most critics. Be sure to thank you for your comment and mark indifferent to the subject. Listen to recommendations. Offer cooperation.
Remember that one commentator can combine the different types.
conclusions
- Glory does not come alone: probably someone does not like what you're doing, and he hastened to share my thoughts with you and with the world.
- Working with a comment you must first of all you.
- Never give in to emotions. Calm down and think before responding.
- Different people have different motives, including when writing comments. You will benefit greatly if you know why people respond this way, and as you get better respond.
It may seem that communicate with commentators too hard. Think of it as a challenge. I assure you, this new activity will blow you away with his head.
see also
- How to deal with toxic people →
- How to ignore the negative comments on the internet →
- 7 types of posts to attract users in social networks →