How to make a return Railways tickets, airline and bus carriers
Right Educational Program / / December 19, 2019
How to take a train ticket
Where to draw the return ticket Railways
1. In your personal account on the site
This method is suitable for e-ticketing. Whether you have passed electronic registration. If so, you can hand over the travel document no later than one hour before departure of the train from the starting station. If not, do so before departure allowed the composition of your station.
To train to the far abroad, a ticket can pass through site not later than 6 hours before departure from your station if the registration is not, and with an initial, if any.
If you do not fit in these terms, it is necessary to go to the cashier.
To return the travel document, you need to go to the Members Area Railways and pick a page "My Orders".
Click "Request Ticket status".
Once loaded detailed travel information, click on "Make a return."
If you receive an e-ticket orders are usually on hand to return it via the website will not work.
2. The cashier at the station
When a need to have:
- The document, which issue tickets - Russian passport, Passport and so on.
- Traditional ticket or e-ticket number - depending on how you make travel arrangements.
This is done in person, or at least to issue a refund may be a third party, but only with a notarized power of attorney.
How much money will return
the full cost of the ticket if:
- You, for whatever reasons, did not get a seat on the train and you're holding there the act (made up of the train chief).
- Train canceled.
- Departure of the train is delayed.
When you just want to pass ticket, With some part of the money spent on it will have to say goodbye. For what it is - it depends on the time in which you arrange the refund.
Before the train left | how many return |
More than 8 hours | the full cost of the ticket and reserved seat, with the exception of a fee ofOn the establishment of a city 01.01.2019 fees and charges in accordance with FAS Russia order of N 1343/18 of 09.21.2018, the 203 rubles 50 kopecks |
8 to 2:00 | the full cost of the ticket and 50% of the reserved seat |
Less than 2 hours (and within 12 hours after administration, when the train late) | the ticket price only |
If the trip had to be canceled due to illness or accident, you can return the ticket for 5 days. Reason for the return must be confirmed documents, such as a medical certificate. But you will get only the cost of the ticket without money for a reserved seat.
How quickly will come the money
If you pay by cash (and therefore buy tickets at the box office), the time spent will return immediately when you make a return. On map Money is listed in up to 30 days.
Can I pass non-return tickets
Yes, but only for a good reason.
You will get back the cost of the ticket without money for the reserved seat if:
- Sick you or a family member who was supposed to go with you.
- died member of the family.
- You were injured because of an accident.
The documents, which confirm the force majeure, it is necessary to turn to the cashier station, from where you are planning to go, not later than 5 days from the date of departure of the train.
If that you are not left to blame the carrier - there was no place, the train is canceled or delayed, - you will get back everything.
How to pass a plane ticket
With tickets for the train, everything is simple, as the company-carrier alone. Airlines a lot, among them there are international, so unequal conditions of return. Here's a tip for all time: read the information on the ticket before I buy it. So you will know in advance what you can claim.
How do I know whether it is possible to return the ticket
On the form the document will indicate that you have for the fare. Usually they are marked with one of the following labels.
- REFUNDABLE - a return ticket, can be taken with minimal losses.
- NON-REFUNDABLE - the money for the ticket can not be returned (but there are nuances, of which later).
- REFUND IS NOT PERMITTED - non-refundable ticket.
- ANY TIME TICKET IS NON-REFUNDABLE - non-refundable ticket.
- TICKET IS NON-REFUNDABLE IN CASE OF NO-SHOW - ticket can not be returned if you do not appear at the front and did not inform the airline that does not fly.
- CANCELLATIONS PERMITTED, FEES APPLY - ticket can be returned, but this is a paid service.
Next to the label will indicate the return ticket, if allowed under what conditions. For example, there can be written that when applying for 14 days prior to departure you will be given 75% of the cost, and for 7 days - only 25%. It is important.
Is it possible to pass a non-refundable ticket
In the case of force majeure - yes. If you or your companion became ill, a close relative has died or airline canceled flight, the money returned.
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Where to take a plane ticket
Most working method: take a ticket where you have it buy: An intermediary or directly through the airline. So you once again find out all the conditions of the return of the travel document and take an informed decision. This can usually be done in the section "Manage My Booking".
How better to hand over tickets
Despite the fact that conditions in different airlines, there are universal tips for maximum benefit:
- Do not pull with the surrender of the ticket. The sooner you do, the more you will be returned to or less fines.
- If you have a valid reason to cancel the trip, prepare documents to confirm.
- Before submitting a ticket to find out about all the options. For example, some airlines charge fees for return travel document through the cashier. But the site you can do it for free.
How to pass a bus ticket
If you're dealing with an official carrier, which operates legally and with the license, the tickets can be returned to the legitimateArticle 23. Return passenger fares, carriage of baggage, hand baggage Intercity trains by.
Where to pass a bus ticket
Here again the principle works: Go back to where taken. Accordingly, it is the bus station ticket office or site, if you issue tickets electronically.
How much money will return
If you go to the cashier, not later than 2 hours before the departure of the bus, you will get back 95% of the cost of the ticket, and later - 85%. If you missed the transport, but came within 3 hours after his departure - 75%. When delays have a good reason, such as illness, contact the box office can be for 3 days, but it will return to you all the same 75%.
Completely spent will be given if the trip did not take place due to the fault of the carrier, and you decide to return the ticket. To this can be counted if:
- You are not able to provide the place indicated in the ticket.
- Bus canceled.
- Departure was delayed more than an hour.
When money back
By law, it must take place no later than 10 days after your treatment.
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