Should I buy a non-refundable tickets and how to donate

What is non-refundable tickets

The essence is clear from the title: travel documents can not be returned or exchanged. Since the carrier insures itself against losses that could occur if the passenger decides not to go anywhere. And that travelers were willing to take risks and buy non-refundable tickets, sell them cheaper than those that can be taken without any problems.

In Russia, this concept was introduced in 2014, when they started to sell non-refundable airline tickets. Earlier, the State Duma amendedRussian air carriers were granted the right to sell tickets non-refundable rate the Air Code, under which air carriers were granted the right to sell tickets non-refundable rate.

On January 1, 2019 Act came into forceThe federal law from 4.18.2018 number 73-FZ "On Amendments to Article 83 of the Federal law" Charter of the Russian Federation Railway Transport ", According to which began to sell non-refundable tickets on trains.

But for buses such an option does not exist. If you purchased travel documents by legal means a licensed carrier, they can be taken.

When should and should not buy a non-refundable ticket

Buy ticket non-refundable rate, if you:

• We are confident that the trip will take place.
• Do not depend on unreliable travel.
• You can take time off when needed.
• You do not have problems with the visa and documents.

If you are flying an airplane, be sure to read the airline about baggage allowance. In some cases, the non-refundable ticket you can bring the standard suitcase. However, most travel document assumes that you are coming from hand luggageAnd have to pay for luggage. Surcharge per bag can make savings there.

And just do not buy a non-refundable ticket if your departure does not depend only from you:

• No visa.
• You take care of a relative with health problems.
• holiday schedule is not approved.

In this case it is better to buy a return ticket and not worry about the possible loss of money.

How to buy and deliver the non-return plane tickets

How do you know that your non-refundable ticket

They are usually marked with one of the following marks:

• Ticket is non-refundable / no-show - the ticket can not be returned.
• Changes not permitted - a ticket can not be exchanged.
• Changes any time charge eur 00.00 - ticket can be exchanged, but only the amount which will be indicated in the label instead of zeros.
• Name change not permitted - in the ticket can not change the name of the passenger.

For this work, almost all tariffs loukostery world. The "Aeroflot" sunk tickets are sold in "Economy promo" and "Economy budget", at UTair - "Economy Min" in the S7 - "Basic" (in versions "Economy" and "Business"). In foreign carriers are usually not subject to return travel documents purchased under the share and sales.

How to submit a non-refundable ticket

The rules of the impossibility of return, there are exceptions. Get a refund for a ticket you can in a few cases.

Force Majeure

You or your companion became ill, a close relative has died, and you want to cancel the trip.

To recover the money, notify the airline of the special circumstances, e-mail prior to the check-in, then call and report the same information airline employee. Letter need to confirm that you are told about the incident airlines, because the call can "forget".

Prepare one of the documents confirming the force Majeure:

• A certificate of illness with the name and the hospital details, signatures and seals of the attending and chief Physicians, the date of issue and term of the disease, a note that the patient is not recommended at this airfare time.
• A certificate from the clinic airport if became ill just before the departure.
• Copies of the death of a family member and proof of kinship with him.

Together with an application for refund, send the document by mail to the address of the airline and wait for the decision.

Violations by airline

If your flight is canceled, strongly detained and it violated your schedule (for example, you do not have time for your connecting flight) or overbooking you had no place on the plane, you will also have the right to damages.

To return the money, ask the airline employee to put a mark on the problems with the flight on tickets or get him the appropriate help. Remove the copies of them, attach a duplicate receipt confirming incurred due to indiscipline expenses Airlines (The cost of the hotel, bus tickets, etc.), the application of the refund and send documents by mail package the air carrier.

With regard to the cancellation of flights due to flight restrictions in some countries on the state level, here you will also arrange the forced return and may qualify for the money we spent. So, the president signed a decreePresidential Decree number 287 of 21/6/2019 "On some measures to ensure that national Russian Federation safety and security of Russian citizens from criminal and other illegal action " banning flights Georgia. Rosturizm saidInformation about the situation in GeorgiaThat money back for the tickets, including for non-return. Airlines confirmed it.

How to return the money for a non-refundable ticket

In some cases (for example, if the ticket is marked as Changes any time charge eur 00.00) to surrender travel documents available for a surcharge. Depending on the airline, the amount may increase in proportion to the reduction in the term of departure: the later return ticket, the more expensive it will cost. To pass it, you need to contact support carrier and follow the instructions.

Another option to get the money back - to return the fee charges. We are talking about a service charge per booking (YR), fuel surcharge (YQ), card ticket for registration, taxes and fees for unused portions of the flight (means that the airline pays for countries span over their territories, for the use of airport complex).

Please note that tickets marked YR / YQ tax is non refundable only in case of a non-refundable fare, service and fuel fees are not refundable.

How to buy and deliver the non-return train tickets

When you purchase a travel document in hand on the right tariff will have to ask. The site Railways sunk tickets are designated return arrow.

As with travel documents on the plane, sunk train tickets can be returned if:

• You are sick, or the person who was supposed to go with you.
• died member of the family.
• The train was canceled, detained, or you do not find a place in the car.

You have five days from the date of departure of the train, to refer to the cashier station, from where you are planning to go. It is necessary to have documents proving force majeure.