What if Google Assistant does not work

Google Assistant easily talk to you, to set an alarm for a certain time, including favorite music and very soon will make their own order in a restaurant - it is necessary to tell him about it. Assistant detects dozens of commands that are useful in everyday life. But what if an intelligent assistant does not work on your device?

Check if your assistant is launched

To use Google Assistant, just download the Google Search app and install the English, German or French language on your device. If you have everything there, try to press and hold the "Home" to unlock the video, or use the voice command, "OK, Google". On your screen you should see a message «Hi, how can I help?». This means that Google Assistant runs.

If instead of a dialogue with the assistant window appears with the search engine or function Now on TopThen you should include your own Google Assistant. To do this, go to the Google Settings app. In the Settings menu, select Phone item. There including Google Assistant function and Access with Voice Match. Do not forget to change the system language to English: Russian is not yet supported.

See if your phone supports Google Assistant

Please note: Your device must meet these minimum requirements for voice assistant to work properly.

Android:

• The operating system is Android 5.0 or higher.
• Google Apps version of 6.13 or higher.
• Installed Google Play services.
• RAM 1.4 GB.
• Resolution 720p or above the screen.

iOS:

• IOS Operating System 10 or higher.
• It works only on iPhone or iPad.

Some devices do not support Google Assistant without a stand-alone application. If Google does not show the settings of voice assistant feature, install it via Google Play.

To download the application from the App Store, You need American Apple ID.

Disconnect Bixby or S Voice

On Samsung devices have their own built-in voice assistant Bixby and S Voice, which may deny access to Google Assistant. If you do not want to use them, they should be disabled.

To disable Bixby, go to "Settings" and select Bixby key. Click on the Do not open anything. Try running Google Assistant.

If this does not help, disconnect the S Voice. Double-click on the button "Home" and then go to the "Settings" menu. Disable "Open via Home button". After that S Voice does not interfere with the use of Google voice assistant.

Reinstall the Google app

If the above methods did not help you, try to reinstall the official Google app on your device, or perform one of these actions:

• Clear your cache and do a factory data reset using the Google app.
• Try to install the latest version of the Google search engine. You can download it here.
• Reboot your phone or reset to factory defaults.