How to get help from Microsoft in the event of problems with Windows 10
Vindovs / / December 19, 2019
In this article you will learn that in Windows 10 has a built-in tool for handling technical support of Microsoft. With its help you by phone or live chat will be able to easily solve the problem of you computer.
Usually, when a novice user is faced with a computer problem, he dials its more advanced friend or relative and trying to get help from him in a telephone mode. Understand explanation of the inconsistent nature of the problem and suggest sensible solution thus can be quite difficult.
However, it is not necessary constantly to strain his fellow programmers to obtain prompt and most importantly, quality care. After all, there is a free technical support of Microsoft. They have developed this system, they sold it to us, so let and understand, right?
To contact support, in Windows 10, perform the following steps. However, once I want to warn you that will have to communicate in English, so that further text only useful to those who may be at least roughly to express the essence of its appeal in this language.
1. Click on the search icon on the task bar and start typing the word "support". On the third or fourth letter in the search results will be the application "Contact Technical Support".
2. Run this application. In it you will see a list of topics to refine your search problem.
- My device - a problem with the hardware. Your question will be forwarded to the device manufacturer. In some cases it may not.
- Accounts & billing - assistance for problems with logging in, an account payments and so on.
- Services & apps - issues related to the operation of the system and standard applications.
3. You select the appropriate section. In the following steps you will be offered another one or two clarifying questions to direct you to the correct specialist.
4. As a result, sooner or later you will see a screen asking you to choose the most convenient way to communicate. Shortcut option does not work at the moment, delayed ringing, too, hangs when you select a date, but a chat with the support staff is quite affordable. Communication takes place in real time and with almost no delay.
This method can help you out in difficult situations where help get more of nowhere. This may also apply to clarify any controversial issues or advice on Windows and software from Microsoft. After all, who else, if not employees of the company can be trusted as a credible source of information.
It is a pity that the service in Windows 10 is not localized, it greatly reduces its usefulness for many of our readers. However, we hope that a significant number of complaints, including through this article, the Microsoft will push to eliminate this drawback.