How to buy on AliExpress: the most comprehensive guide

Many people still do not know how to buy on AliExpress, or are afraid to do it. We'll show the buying process from start to finish and tell you about all the nuances associated.

Registration and first steps

You can search for products and without the registration process, but when you try to buy something you will be asked to create a profile. He needed to access order history, wish list, communicate with vendors statistics.

How to register

The corresponding button in the upper right corner of the site. When clicking on it opens the registration form. You must enter the email-address, name, and password. You can link your Facebook account, in this case the email will not have to enter: he tightened automatically.

See "My AliExpress»

After registration you can go to your profile. Here, orders, reports, reviews, a list of desires, disputes, and so on. At this stage, except that you can add the address of delivery, everything else is not necessary yet.

How to add address

To add a delivery address, go to the eponymous point sidebar. Addresses may be several. This is useful if you are planning to send gifts to friends and relatives. When you pay an order simply select the one you want.

Fill in the form here need only Latin. It is important. The Chinese merchants no keyboards with Cyrillic and possibly even encoding it correctly displayed. Everything from the name and ending address, you need to write translit.

Sellers no matter what glue on the parcel. But the postman will break the head until understand what you mean by Lenin avenue or boulevard of Peace.

• Receiver name - Specify the name and patronymic.
• Street, house, flat - write simple ulitsa Pobedy or pereulok Mostovoi. At the post office will understand.
• Postcode - an important point. Even if you make a mistake with the address for sending the index will reach where it is necessary. Clarify the index nearest branch can here.
• Phone / Mobile Phone - do not forget that the numbers must be entered in the international format, starting with the country code.

Product selection and purchase

Now you can go shopping. Do not rush to book the first available product and strive for the lowest price. First of all, a few nuances.

Which language to choose

AliExpress automatically includes Russian language. you can choose any other, or to switch to English if desired. For convenience it is better to leave the Russian. The only time of this will do more harm than good - reading descriptions. Curve translation can make in such a jungle that is not immediately you will understand what we do.

In such situations, simply click on the link "View name in English" - all will become clear. If you want the whole interface is in English, click Go to Global Site in the upper right corner.

How to search

On AliExpress millions of products, easy to find the right. Harder to choose from thousands of search results. You can search in Russian. If there are no results, or they do not suit you, try to formulate the request in English. To narrow the search, it is useful to take advantage of additional filters and sorting functions.

• Price - weed out overly expensive goods or look for a certain price range.
• Free shipping - contraptions, you can just filter out the sellers. These lay in the price of the cost of delivery to their products look more cheaper.
• only the piece - weed out offers for wholesalers.
• 4 stars or more - do not waste time on low-quality goods.
• Sort by - choose to sort by the number of orders or the rating of the seller - not lose.
• sending out - for the popular products have the option of sending a local warehouse, choose it if you do not want to wait long.
• Group similar products - the option to be removed from the issuance of the same type of goods, but does not work perfectly.

For example, we need a mini-figurine of the LEGO Darth Vader-format. And write in the search. Choose free shipping, piece goods and sorted by the number of orders. The desired figure appears in the fifth position in the search.

Which vendor to choose

Such mini-figures have immediately from several vendors. What to choose? In this particular case, you can just pick at random, goods worth a penny. When buying expensive items so it is better not to do. From your choice depends on the quality of the product, its compliance with the specification and then if you got it at all. Open in new tabs are several potential options and carefully consider the following:

• Rating - those medals, crystals and crowns, which are displayed next to the points. Rating is calculated based on the positive reviews for all time Seller existence. The higher it is, the better. It is a measure of reliability and reputation.
• Percentage of positive reviews - number of percentage shows the ratio of positive voters to the total number of reviews for the past six months. It should be as close to 100%.
• The number of orders - there should be a lot. Bad goods will not buy. Choose a vendor with the largest number of orders this product.
• product Evaluation - the quality of goods on a scale based on customer feedback. In goods with hundreds or thousands of orders evaluation is usually 4-4.5 above.
• Reviews - this is the most important thing you can safely begin to compare it with them. Carefully study what is written on this product bought his people like to say about the seller, how long it takes delivery, and so on. Very useful.

With a mini-figure, everything is simple: she had the minimum price and the first seller has more than two thousand orders with an average assessment of 4.7 points. Then you can not seek, take this.

Order and payment

After searching and selection need to order and pay for your purchase. In fact, the payment takes place immediately, but it is not depend on us.

How to order

To order, click "Buy Now" or "Add to Cart". It depends on what you are going to immediately go to the payment, or you want to continue shopping and pay for all the goods together. Specify the size, color or model, as well as the quantity of goods. Please note that depending on the color and model of the price may vary.

After clicking on the purchase button you will be redirected to the checkout screen. Here you can again double-check all of the product (color, number), select a shipping address, if you several of them, and leave a comment for the seller to use the coupon code and choose the way delivery.

Standard delivery method - this is a common departure without tracking (ordinary). For inexpensive shopping, as in our case, it does not matter. For valuable goods should choose the delivery method with track number (registered). The final price will increase by 1.5-2 dollar, but you will be quiet and will be able to track all the movements of your parcel.

What you need to know about the payment

Clicking on the "Checkout" will switch you to the payment screen. Here you need to choose one of the methods available for your country.

• Map - credit or debit. The easiest way, which is used by the majority.
• QIWI Wallet - e-wallet, which can be easily replenished through the terminals. For those who do not want to use the maps.
• WebMoney, «Yandex. Money"- the system of electronic payments. A convenient option if you get money on them.

Payment card - the most popular way. It is not necessary to be afraid: it is absolutely reliable. Recover all your data over a secure connection and are visible only AliExpress, but not sellers. We recommend to stay on this version.

What card will approach

To fit any payment cards Visa and MasterCard, which support online payments. AliExpress operates with rubles, so the Russians pay ordinary ruble card. Residents of other CIS countries can not avoid automatic conversion into a standard currency area - dollars.

To pay for the order for your map to be included online transactions. Many banks have special internet cards, they are often designed specifically for shopping. The card can be virtual, such content is relatively inexpensive. Before payment of the goods you need to know the following details:

• Card number - the same 16 digits.
• Validity - month and year of expiry. Four digits on the front of the card, such as 12/19.
• CVV-code - three-digit security code on the back of the card. Virtual cards can be found in the app or on the website of internet banking.

How to pay

Choose a payment method "Map" and proceed to the form filling. Just enter your number and card expiry date, CVV-code and the name of the owner.

Click on "Pay Now" page opens your bank, which will need to enter a verification code the transaction (it will send in SMS or via a mobile app). It depends on your card type (you can specify in the bank).

If you never made a mistake, followed by a notice that payment was successful. The card number can be stored and linked to your account AliPay. In the future you will not have to enter it. Thus you will save time at the next purchase. But this is not necessarily, you can not tie anything.

receipt of the order

The item is selected, ordered and paid for, it remains the most tedious - waiting for delivery. After a few weeks of waiting will be sending in your department mail and it will be possible to pick up.

How do I know the status of

The seller must prepare your order, pack and ship it to you. You will be given a tracking number, if it is provided by the chosen method of delivery. All changes to the status of an order AliExpress will inform you via mail notifications and profile on the site.

Go to the section "All orders" and look at the status of the latest products. There may be several:

• anticipated payment - you confirmed, but not yet paid the order. At the end of the allotted time to payment (can be found on the product page), the order is canceled.
• Check payment - AliExpress processes and confirms the payment transaction. Usually it takes up to 24 hours, but during the sales can take up to 2-3 days.
• will send - the seller handle your order, package and ready to ship. Usually 2-4 days, depending on conditions, they are listed on the product page.
• The order has been sent - your purchase is transferred to the delivery service and is already on its way to you. It takes 15 to 60 days.
• receive a confirmation - you confirm receipt of the order.
• completed - the transaction is closed. It appears after you confirm receipt of the goods.

How to Track a parcel

On average, delivery takes about 1-1.5 months. If you have paid in addition to the seller for the track number, all this time will be able to track where your shipment is at any given point in time.

The seller has to add to the order of the track number within three days after posting. He will appear in the order line. Here you can view a summary of it, or use third-party services for tracking.

Data updated on the administration not more than once a day (or even less). It makes sense to check your order 2-3 times a week. After sending it can not be tracked throughout the week. Do not panic. Often sellers are assigned sending the track number in advance, as long as it is a few days at the post office, waiting for shipment.

How to get the parcel

So, the parcel arrived. It can get to you in two ways: the postman will drop it in the mailbox (as often happens with the small packages), or it brings you a notice that there are departures for you to get.

Often comes a notice and sending the need to go to the nearest post office. Thus it is necessary to bring your passport and the most notice.

Upon receipt carefully inspect the package and in violation of the integrity of the package requires the preparation of an act of inspection. Even if apparently a bag or box all right, is not superfluous to examine the contents of right here in the post, and record the entire process on video. In case of doubt you will have proof for a seller and a chance for a positive outcome of the case, when it comes to the dispute.

At home, when fully test the product, do not forget to leave your comments and put the estimate. This will help determine the choice of other buyers.

Guarantees and protection

Sometimes you can run into a low-quality or damaged goods, if not receive your order. For such cases, on AliExpress provides buyer protection. It provides a guarantee of compensation or a full refund in the event of an unsuccessful purchase.

How does the protection

Protection lasts for a certain period of time. It depends on the delivery time specified by the seller, and an average of 60 days. If during this time you will not receive the item or it will not conform to the description, you can open a dispute. After consideration AliExpress will return the money spent or provide compensation.

Learn the term of protection can end in "My Orders". Just click "More" next to the desired purchase. If the protection ends, and your order you have not received, it can be extended. This is important because disputes can be opened only to orders in the status of "Sent" or within 15 days after receipt.

How to open a dispute

Typically, the delivery of goods is increasingly dependent on our mail than by the seller. If enough time has passed, and still no parcel, you can open a dispute to request a refund.

The self-titled button is in the details of the order in "My Orders". To open the debate, it is necessary to fill the form. Specify the details of the problem and the amount of compensation that suits you, and attach a photo. In some fields simply choose ready-made options, other write details.

After considering the arguments on both sides of AliExpress decides to refund (if the product does not come) or compensation (if you sent the wrong size, model or poor quality goods). It takes from two weeks to two months. Most often, the administration of the trading platform becomes the buyer side.