How not to get in the money: electronic warranty and how it works

If you ever been denied a free repair of the loss of the warranty card or check, this service is for you. How it works, tell, together with an expert BQ - the manufacturer of smartphones and tablets.

What kind of service

Electronic Warranty - a technology that allows to apply to the authorized service manufacturer when damage to the device without a card and check. The required information is already in the database - you just bring the equipment in for repair.

This type of guarantee to a number of devices in April 2019 offers a Russian manufacturer of smart phones and tablets BQ.

BQ releases ultrabudgetary technology, budget and mid-price segments. The most affordable smartphone, BQ-4001G Cool, worth 2590 rubles, and the top model of the company, BQ-6200L Aurora with dual camera and unlock the face, - 14 990 rubles.

Timothy Melikhov

CTO BQ

We have a pool of reliable suppliers of high-quality components, we work with over the years. They set attractive prices for us and it allows us to make products affordable.

How does the electronic warranty

To be eligible for the service, you just need to buy a gadget and begin to use it. Technology tied to IMEI (unique code phone or tablet) and is included at the time of device activation. The guarantee is valid for a year.

Timothy Melikhov

When activated, the device transmits all information on OTA technology. All these data are stored on our own servers, so no leakage can not be. The company is included in the register of personal data operators Roskomnadzor.

The technology was launched in April 2019, it is now support multiple smartphone budget segment and Hornet series plates cost from 4690 to 6990 rubles.

Timothy Melikhov

Electronic Warranty entered all BQ devices appearing on the Russian market since April 2019. If some of the models are not included in the list of products with electronic warranty means they appeared when technology had not yet been developed.

Why paper warranty - a relic of the past

1. Paper - it is unreliable. Guarantee - this is a document that no one carries with him. It lies somewhere in a file with other papers that may never be useful, or tucked in the far side of the cabinet box from the device. And more often - in general it is not clear where. In addition, the card may accidentally tear his dog can chew, and printing on it may blur the water. In any of these cases, you are likely to refuse to be repaired under warranty.
2. Give a check technique awkward. Must either keep a check and guarantee at (with all the disadvantages of the previous paragraph), or attach them to a gift and thus to disclose the price. Automatic electronic warranty solves this problem. If given the smartphone fails, the owner will be able to go to any service without having to worry about any kind of paper.

With e guarantee you will not need anything other than the device itself. You can come in BQ service center, while on vacation or a business trip, and experts will try repair the smartphone or tablet in a short time or prepare documents for the replacement of the gadget similar.

Now the company has nearly 200 service centers in Russia and about 40 in the CIS countries.

All services on the repair costs are recommended by the manufacturer. That is, before the expiration of the warranty period, the device will restore free anywhere in Russia, and at After-guarantee repair in another city you will be charged the same amount of money as and when near houses. If for some reason the device to repair under warranty is not possible, it will be replaced with similar.

Buy a smartphone or tablet with an electronic guarantee