How to unlock the phone if you forget the password, PIN or pattern

How to unlock Android-smartphone

1. Use the function Smart Lock

Being active, this function automatically unlocks the screen when performing at least one of the specified conditions by you. For example, if the machine is at your home or connected to it via Bluetooth both your device.

Perhaps before you set up Smart Lock, but forgot about it. In this case, remember to set the conditions and execute it. For example, if you have one of the Bluetooth-enabled devices to the trusted list on your smartphone, turn on both the wireless module. When will be connected, the phone can be unlocked without entering a PIN, password or key.

If Smart Lock has not been set in advance, or you can not fulfill the predetermined condition, this method is not suitable.

2. Walk around protection with your Google Account

Some devices with older versions of Android (before 5.0 Lollipop) allow to bypass the lock screen with your Google Account. But for this device must be connected to the network. To check whether your phone supports this method, enter any password, PIN or pattern five times.

After five incorrect attempts to enter the on-screen should appear inscription "Forgot Password?" Or similar prompt. Click on this label and enter your username and password from your Google account, which is the main on your smartphone. After a successful login, you can specify a new password or to set up another way to lock the screen.

If your Google Account password, you also forget, try to access it using a special service company.

3. Use the service from a smartphone manufacturer

Some brands offer owners of its devices unlock additional tools. For example, Samsung has support Find My Mobile, With which you can delete the pattern, PIN, password, or even a fingerprint. To do this, your device must be attached to the account Samsung, support service and be online.

To find out if these services are available for your model, look for this information in the manual or on the manufacturer's official website.

4. Reset the device to factory settings

If the other options do not work, remains to return to factory settings. This will lead to the loss of all data, copies of which have not survived in your Google account and other cloud services. But you can remove protection from the screen.

Turn off the smartphone and remove the memory card if it was inside. Then try to take turns these shortcuts, until one of them does not work (you need to press all of the buttons and hold them for about 10-15 seconds):

• Volume Down key + power button;
• volume up key + power button;
• Volume Down key + power button + key "Home";
• Volume Down key + volume up key + power button.

When the display shows service menu, select Recovery point, and then - click Wipe data / factory reset. If none of the key combinations do not work or you do not see the command you want on the menu, look for instructions on resetting specifically for your model.

After that, the smartphone should be back to factory settings for a few minutes. The machine can request a login and password before a connected Google account, but to unlock the screen is no longer needed. After entering the old login system restore synchronized with settings and data.

How to Unlock iPhone

If you have forgotten your password on iOS-device, you have only one option - to reset to its factory settings. Run it in two modes: c via iCloud and by iTunes. The first will only work if you have previously included in the smartphone feature "Find iPhone». For the second will need the USB-cable and a computer with iTunes installed.

In both cases, you remove not only the password, but also all the data from the device. But if you have a backup copy of the iPhone, after the reset, you will be able to restore the saved information in it: calendars, contacts, notes, SMS, configuration and shopping lists in iTunes and App Store. Private photos and videos are not lost if you have previously synced them to your computer or iCloud.

1. Reset iPhone to factory settings c via iCloud

To check whether the function is active, "Find iPhone» on your phone, connect it to the network. Then sign in to an account Apple ID on iCloud website using a computer and click on the icon "Find iPhone».

If you do not have my computer, but there are iPad, iPod touch or another iPhone, you can use the standard application "Find iPhone» on any of these gadgets. It works just like a Web version in iCloud.

If "Find the iPhone" is active, you will immediately see your locked the iPhone (in the application) or can select it from the list "All devices" (online iCloud). If the device does not appear, go to the second method. Otherwise, continue.

Click on a smartphone icon, and then - on the "Erase iPhone» and follow the prompts.

As a result, you remove the password and all data from the device and will be able to customize your iPhone again.

2. Reset iPhone to factory settings through iTunes

Launch iTunes on your computer, then connect your smartphone via USB-cable.

If you had previously synced iPhone with your computer, click on the icon of the smartphone in iTunes. In the menu that synchronize again and create a fresh backup devices on your computer. Then click the "Restore from a copy ...", select the newly created image and follow the system prompts to complete the recovery.

If you never sync your iPhone with the current computer or iTunes, too, it asks for a password, it is likely to create a new backup will not work. But you can make a reset in a special mode, and then restore your device from old copies (if any). Perform the following steps for resetting:

1. Perform a forced restart iPhone.

On iPhone SE, iPhone 6s, iPhone 6s Plus and older models, hold down the "Home" with the top (or side) button for 10 or more seconds until the recovery screen.

On the iPhone 7 and iPhone 7 Plus, hold the side button with the volume down button for 10 seconds or more until you see the recovery screen.

On the iPhone or iPhone 8 8 Plus hold briefly first increase key, and then decrease the volume. Then press the side button and hold it until you see the recovery screen.

2. When computer displays Recovery dialog box, click "Restore" and follow the prompts iTunes.

3. If the iPhone out of recovery mode until iTunes will download the required files from the web, tighten again forced the reset button and hold it until the machine does not return to the mode.

See also:

• What if the phone is not switched on →
• Why is heated phone and what to do →
• What should I do if the phone fell into the water, or just wet →