10 basic rules of good conversation
Relations / / December 19, 2019
Honesty, brevity, clarity and the ability to listen to the interlocutor - the key to good conversation. Radio host Celeste Headley shared rules, which help it to communicate and conduct interviews. You can use them all or choose a few.
Celeste Hadley (Celeste Headlee)
Radio broadcaster, journalist and author of the book "We need to talk."
1. Do not be distructed
This does not mean that you just need to put off your phone or tablet. Living the moment. Do not think about the quarrel with the chief or what to cook for dinner. If you want to end the conversation, do it, but do not continue the conversation, thinking about something his.
2. Do not impose your own opinion
If you want to express their views without receiving an answer to it or criticism, get blog. The conversation should be started, hoping to learn something. As told TV host Bill Nye: "Everyone with whom you meet knows something you do not know what." To really hear each other, try to time to drop their own views.
3. Ask questions requiring detailed answers
Take the example of journalists questions begin with the words "who", "what", "when", "where", "why", "how". Otherwise, the source will only respond "yes" or "no." Ask to describe the event or feeling. The interviewee will think, but the answer is interesting.
4. Keep track of the conversation over
We often comes to mind is a thought and we stop to listen to the interlocutor, thinking only about what's ask ourselves. And it happens that the question repeats the man said before. To avoid this, learn to let go of your thoughts arise. They will come and go, just do not cling to them.
5. If you do not know something, say so
Radio broadcaster has to very carefully monitor their speech so as not to call themselves experts on the air in something, what they know is not good. Try to follow this rule. You should not throw words to the wind. Better to be safe and to underestimate themselves.
6. Do not compare your experience with the experience of the interlocutor
If the interviewee talks about the loss of a loved one, do not say I experienced the same thing. If the mention of problems at work, do not start up in conversations about his boss.
It is not necessary to equate my experience to other people, they are never the same. But the main thing - the question now is not about you. Do not overtighten the attention, proving how wonderful you are or how much you have experienced.
7. Do not repeat
It is arrogant and boring, but we do so. Especially in conversations at work or conversations with children. We would like to express some reason, so we rephrase it again and again. Try to get rid of this habit.
8. Do not go into the details
People are a little concerned about exact dates, names and other details that you are trying to remember during a conversation. They are not interested. They are interested in you, that you're a person that they have in common with you. So forget about unnecessary detail.
9. Listen
This is the most important skill for interview. Of course, talking to easier and more enjoyable. To listen, you need to make an effort to expend energy. But this will not work without this conversation. You just take turns going to say more or less related to the proposal.
10. Be concise
That says it all.
All these rules are reduced to one: the interests of the people. Talk, listen and always be prepared to be surprised.