5 common mistakes in communication and how to avoid them

Modern technology allows us to communicate with each other more quickly and more often, but it does not mean that communication is getting better and more efficiently.

Some misunderstandings may simply annoy us, and some may well be a cause for quarrels and conflicts up to the termination of the relationship. That is why it is important to consider five examples of the most common communication errors and to learn to prevent them.

Error number 1. "They know what I think of"

In our mind constantly swarming multitude of thoughts. Can be infinitely long and tedious rant about what friends, colleagues, and friends understand us glance, but in reality the situation is much more interesting: that what we think, it is not clear to anyone except us themselves.

Now imagine in what situation you put the people around them, when you say: "You know what I think about." Nothing like this. They do not suspect. How would they know? After all, it also happens that we ourselves sometimes do not fully understand the course of his own thoughts.

Suppose you delegate someone the task and wait, it will be carried out exactly as you imagine. But miracles do not happen, read thoughts no one knows how, and, most likely, you will get the result that you will be disappointed.

What to do. If you want to surround you understand how to correct and better available tell them about what to expect from them. Explain your idea, make a mini-statement, share ideas and wishes. Make sure that everyone understood what you had in mind, to avoid misunderstanding and confusion.

Error number 2. The desire to complicate things

You talk too much and constantly complicate things. You talk about things, without which it could well have done nothing at the same time not to lose. Are you sure that the more information (not even particularly desired), the better. When you said something, you sometimes forget where we started and what would come.

What to do. To get rid of all the excess and go straight to the point, a pre-write what they wanted to say. Remove from the text of all metaphors, emotional exclamations, a reference to his own childhood, and other unnecessary things. Reduce until until you get the simple and compelling text that illustrates your point of view.

Mistake number 3. Excessive emotionality in business correspondence

When you send someone a message, it probably never know exactly what is happening at the moment with the person to whom it is addressed. You can not control it. If the recipient of the message will suddenly moodyThen he might interpret your words not as we would like. One can never predict possible reaction.

What to do. To avoid embarrassment in business correspondence, try to send to colleagues and clients with the most neutral messages without any emotional stress. Stick to the business tone and stay professional in any situation. Do not let emotions take over a top.

Error number 4. Using Emoji instead of the usual words

And a couple of words about the correspondence. The messengers of our stores, and an unprecedented number of Emoji stickers literally for all occasions. Sometimes they are so good that I want to communicate only with their help. But again we are faced with a problem, which has already been mentioned above: even Emoji can be interpreted ambiguously.

Yes, you can send a smiley face other in response to something funny or if you are in a good mood. But how to respond to a message from the business partner, who suddenly decided to appoint you to a meeting, instead of text using a set of questionable emoticons? That this man's mind? Not very clear.

What to do. Even if you are well-versed in etiquette Emoji, do not expect the same from all those with whom you have to communicate. Not all people understand their meaning, and very few are willing to spend their time guessing what you mean. Leave Emoji for their good friends (but here know the measure), as in business correspondence limit to ordinary words.

Error number 5. The habit of making too many assumptions

Sometimes people do not listen to the interlocutor of the fact that people think that already know in advance what it is he wants to say to them. Or do not listen because they are distracted by cooking your own response and hoping to quickly have to start talking.

The same thing happens with the correspondence. Do you think that you already know that a person has in mind in his e-mail or message, not even having read it through. It may be that you are tired, something distracted or someone got angry and incoming message acquired a completely different meaning, that you invented yourself.

What to do. to be a good talker, You need to respect the person with whom you communicate, and listen carefully to what you say, without interruption and without making any hasty conclusions. When it comes to correspondence, then slowly and thoughtfully read the incoming message without making any assumptions in advance. Focus on the text, read it if necessary, and ask clarifying questions if something does not understand.

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These five mistakes in communication are most common in our daily lives. Try to pay attention to them, and if possible avoid, not to earn a reputation as a bad companion.