7 things that the doctor has no right to do with the patient

1. be rude

Insult, yell and can spoil the mood employee of any sphere. But to hear it from a doctor is especially frustrating because he had been approached for help, and you do not expect something bad. However, a problem common: VTsIOMTASS: VTsIOM: less than 10% of Russians positively assess the state of the health care system I conducted a survey and found that with a rough ratio of medical staff personally faced 32% of Russians.

If you are too rude to the doctor, you are entitled to appeal to the head of department and talk about the situation. Last resort - filing a written complaint to rudeness.

Insult - is a violation of not only medical ethicsBut also the law. The Code"Code of the Russian Federation on Administrative Offenses" from 30.12.2001 number 195-FZ (ed. from 04.23.2019) (amended. and ext., joined. in force from 04.26.2019) Russian Federation on Administrative Offenses states that honor and dignity entails a penalty.

2. Deny emergency

Health workers should not be denied to those who need extra help. No excuses are not accepted, the law is clearly spelled out.

If you do not take in the hospital, because there is no equipment or availability, you can referThe Federal Law of 21.11.2011 number 323-FZ (ed. from 06.03.2019) "On the basis of public health protection in the Russian Federation" to the Federal Law "On the Principles of the health of citizens in the Russian Federation" and require that you have helped. In the first case, you have to provide all possible assistance and write out a direction to another hospital where there is equipment. Second - placed at least in the hallway, if all the chambers are occupied.

But this applies only in cases of emergency. For the rest, the doctor has the right to refuseThe Federal Law of 21.11.2011 number 323-FZ (ed. from 06.03.2019) "On the basis of public health protection in the Russian Federation" treat you. To do this, he needs to write to the head of the institution.

3. Inspect in front of strangers

Of course, not all patients are shy. Someone did not pay attention, if during the inspection of the study will go a stranger. BUT someone This situation seems very unpleasant.

Under the law, any information obtained during the examination, make upThe Federal Law of 21.11.2011 number 323-FZ (ed. from 06.03.2019) "On the basis of public health protection in the Russian Federation" medical confidentiality. Therefore inspection should take place without outsiders. And if the office of someone gone, you can recall its right to complete privacy and ask for an inspection without third parties. Besides the doctor and the nurse who assisted him, only those people in whose presence you have given written consent may be in office.

4. Treat or vaccinate a patient without his or her consent

You may be givenThe Federal Law of 21.11.2011 number 323-FZ (ed. from 06.03.2019) "On the basis of public health protection in the Russian Federation" physical examination, tests, treatment, and any other medical intervention only after you and get informed voluntary consent. And for a minor need the written consent of parents or legal guardians.

The same applies to vaccinations. The doctor can tell you about the benefits of vaccination, give convincing arguments to try and persuade you. But can not get. FZ "On immunoprophylaxis of infectious diseases," saysThe Federal Law of 17.09.1998 number 157-FZ (ed. from 07.03.2018) "About immunoprophylaxis of communicable diseases" that citizens have the right refuse vaccination.

Vaccinate or not to vaccinate children decide their parents or legal guardians. But they should realize that this decision will be consequences. In the absence of vaccinations you may be denied entry to some countries to refuse admission to educational organizations and health institutions, not to hire or to discharge from it.

If you or your child without asking took the tests, you are forced to be vaccinated or to take unknown drugs, you can write a complaint to the Health Committee of your city. The guilty will be punished.

5. Demand money for services provided by MHI policy

The list of services that you can get under the policy CHI, mentioned in the programOn the program of state guarantees of rendering free medical care to citizens for 2018 and the planning period of 2019 and 2020 state guarantees of rendering free medical care to citizens. If you doubt that the necessary service is included in the list, check it from the insurance company that issued your policy. the company has a number on the policy.

6. Refuse assistance if the patient is old-fashioned policy

To get free medical care, you need to have a policy of compulsory medical insurance in one of three options:

1. old-style policy - A5 paper form on which there is general information about you, the policy number and barcode.
2. The policy of the new model - a plastic card with a special chip.
3. Universal Electronic Card (UEC) - an identification document, which serves at the same time and MHI policy.

Paper and plastic perpetual policiesMHI policyAnd, therefore, with them you can not refuse to help. But UEC issued only for five years.

7. Refuse to replace the doctor

The patient has the right to chooseThe Federal Law of 21.11.2011 number 323-FZ (ed. from 06.03.2019) "On the basis of public health protection in the Russian Federation" medical facility and physician. If you have a conflict with a doctor, or for some reason you do not want it to be treated you, you can ask the chief physician of the replacement. To do this, you need to write an application and indicate the reason.

Here is a list of doctors, you can request a replacement:

• therapist;
• primary care physician;
• pediatrician;
• local pediatrician;
• a general practitioner (family);
• paramedic.

You can also change the clinic. To do this, you need to attach itself to another institution: submit a written application and wait for the translation. You have to translateMake an appointment and a doctor on callUnless the clinic is not full.

However, replace the doctor and the clinic only once a year, except in cases when you have moved to live in another place.