MacBook Pro users have complained that their computers are turned off for no apparent reason and overload. The problem is mainly manifested in the budget MacBook Pro 13 " 2019 with two Thunderbolt connectors 3, but there are exceptions. For example, the author of Mashable notesThat encountered the same trouble in the 13-inch MacBook Pro in 2017, which has four ports Thunderbolt 3.
The symptoms are usually the same: the laptop is switched off inadvertently, although charging is sufficient (at a forum users Macrumors write -off at 65% or even 72%). At the same time, even after charging the computer can be turned off again after a couple of hours.
Apple acknowledged the problem and offered decision. It is simple and does not require additional cost, but imagine yourself to this almost impossible.
What if the MacBook Pro 13 "inadvertently turned off?
- Make sure that battery level is less than 90%.
- Close all programs, but do not go out from the system.
- Close the lid of the laptop, so he went to sleep.
- Connect the power adapter and charge the computer for at least 8 hours.
- refresh macOS (If a newer version is available).
If these steps do not help, contact Apple technical support. The company has not officially announced the replacement program, but there is a chance that, after verification by an authorized service offers a replacement at a new laptop.
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