What if the iPhone freezes or does not turn on

If your iPhone is dependent - that is, the image on the screen does not change and he does not respond to touch - all is not lost. Typically, you can fix it without going to the salon.

Method 1. Charging

The first thing to do - try to charge your smartphone. It is recommended to use a standard charge. If there is no access to a wall outlet, try wireless or connect the device to your computer via USB. Leave the iPhone to charge for 30 minutes, and then check to see if it got better.

Method 2. Reboot or hardware reset

Try to turn off and turn on your smartphone. If he does not respond, you need to do a hard reset - that is, it is forced to restart. Learn more about how to do this on the iPhone different models, we wrote a separate article.

Method 3. Restore from iTunes

If you reboot your smartphone, but he hung back when the (loading does not go beyond the Apple logo), try the software restoration. For this:

1. Connect your iPhone to the computer that is running iTunes.
2. Turn the smartphone recovery mode.
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3. On your computer, you are notified of iTunes, which discovered the problem with the iPhone. You will have two options: "Restore" or "Refresh". Click "Update".

After that, iTunes updates your smartphone, and you save all your data.

If you've tried all three methods, and iPhone and has not otvis, please contact Apple technical support or the nearest authorized service center.