By tradition, the AppleCare support staff familiar with the features of the new devices and operating systems before running them. This is to ensure that in the future users to receive qualified support. According to 9to5mac, Apple has already begun to train employees subtleties of working with OS X Mavericks, which was released in October.
Typically, these events start a few weeks before the launch of a new product. According to rumors, October 22, simultaneously with the iPad 5 and iPad mini 2 will be held the official launch of the Mavericks. Pay particular attention Apple is asking to treat the process of installing OSes, which may cause problems for users. Total rate for AppleCare employees designed for 6 hours. At the same time they will break into small groups so that the information is not leaked to third parties. These trainings were conducted and before the launch of iOS 7. Then, the key point was the safety, special attention was paid to Find My iPhone and Activation Lock, which protects against theft gadgets. Also discussed are "chips" as a new camera interface, Control Point, AirDrop, iTunes Radio and photo sharing via iCloud.