Purchasing Director - free course from the Russian School of Management, training, date: December 7, 2023.
Miscellaneous / / December 09, 2023
Ph.D., business consultant in the field of strategic management, expert in production and logistics. Author of educational programs. Has a number of scientific works.
Logistics and supply management in enterprise supply chains
• Modern understanding of the role of logistics and supply, influence on the activities of the enterprise.
• Modern concept of building an enterprise business. The logistics approach as the most advanced “management weapon” of the 21st century. 12 “secret” principles of the logistics approach.
• The main “levers” of the influence of logistics and supply on the business activities of the enterprise.
• Key performance indicators (KPI) of logistics and supply of the enterprise.
• Cost management for logistics and supply activities. Composition of costs. A modern approach to cost management. The relationship between costs and the main economic indicators of the enterprise.
• Head of the enterprise's logistics service: coordinator of material flow and distribution chains or manager of logistics departments? We change traditional thinking to logistical thinking.
• Organizational structure of logistics and supply, as the basis of logistics management at the enterprise. Formation of a process-oriented organizational structure of enterprise logistics.
• Matrix of distribution of responsibilities in logistics and supply processes.
• Interaction between the logistics service and the supply service. Questions and problems of interaction, organization of interaction.
• Enterprise logistics system. Structure, procedure for forming and optimizing the logistics system. Interrelation of elements of the logistics system.
• Motivating logistics and supply personnel. Creating a motivation system: methods and options.
• Information technologies and automation tools for managing logistics and supply in enterprise distribution chains.
Negotiations with suppliers
• What are procurement negotiations? Let's try to formulate it.
• Negotiation styles: coercion, persuasion, perception and emotion. What works more effectively in modern relationships.
• The most important factors and components of any negotiations.
• Negotiation outcome in which the supplier will serve you well.
• Preparation for negotiations is 80% of the success of the negotiations themselves. Algorithm for preparing for procurement negotiations.
• Strengths and weaknesses of the supplier and purchasing company. What to do about it?
• Strategies with which you can always win - only in books. It all depends on the situation!
• Harvard approach or “street fight”. What is better and how to proceed?
• Specifics of telephone conversations. Advantages and difficulties of conducting telephone negotiations. How to make a telephone conversation most effective.
• Team negotiations. Planning, typical mistakes, distribution of roles.
• How to successfully negotiate with a supplier team alone.
• 10 unspoken principles of buyer behavior when negotiating with a supplier.
• 3 golden rules of negotiations with the supplier, which the supplier himself applies.
• Psychotypes of difficult supplier negotiators. Characteristics. Methods of detection.
• Establishing contact. Create and leverage benefits from the start.
• Communication techniques and tactics.
• Techniques and methods of ongoing negotiations with the supplier.
• Balance of power in negotiations: answering the question “Who needs whom more?”
• The main tactics of the seller’s behavior: what are any sales “targeted” for?
• Types, methods and mechanisms of manipulation.
• Anti-manipulation: just a few steps.
• How to determine when it's time to end negotiations.
• Receiving obligations from the supplier, recording the agreements reached.
Inventory management in the enterprise logistics system
• What is inventory management and what is inventory?
• Without what is inventory management in an enterprise impossible?
• Cost structure for inventory management. Accounting for the cost of maintaining inventory as the basis for calculating the total costs associated with procurement. Calculation and management of inventory maintenance costs: methods and examples.
• Determining the required volume of working capital to ensure stable purchasing activities. Methodology for planning the need for working capital for purchasing activities, sources of covering the need for working capital.
• Basic KPIs for inventory management of a trading and manufacturing-trading enterprise: turnover inventory, inventory profitability, inventory level to meet current demand, level service. Interrelation and management of indicators.
• The purpose of creating a stock, types of stocks, approaches to stock management.
• Unliquid assets included in inventory. What is considered illiquid? What to do with illiquid assets?
• ABC and XYZ analysis of reserves. Classification of inventories and formation of an approach to inventory management based on the results of ABC and XYZ analysis. The ABC-XYZ matrix is like a “mirror” of an enterprise’s reserves. An example of analysis using EXCEL.
• Inventory parameters necessary for effective inventory management: demand, order size, costs inventory management, maximum desired stock level, order lead time, insurance level stock. What does a logistician and buyer need to know to manage inventory?
• Relationship between costs and order size. The concept of optimal order size.
• Demand forecasting as the basis for inventory planning. A roadmap for successful demand forecasting. Demand forecasting methods.
Measuring forecast accuracy. Selecting the most suitable method for forecasting.
• Safety stock: all types of calculation.
• Order lead time. Concept and structure of the purchasing cycle.
• Order point, as the main element of inventory management and maintaining an optimal level of inventory to meet the demand of the enterprise's consumers.
• Inventory management models and systems.
Procurement and supplier relationship management
• Daily issues when working with suppliers and purchasing management.
• Global types of procurement.
• The main approaches of the supplier in relations with the purchasing enterprise.
• What you need to do to have good suppliers.
• Procurement methods. Methodological competence in organizing each procurement method (request for price, request for proposal, purchase from a single supplier).
• System of criteria for selecting and evaluating suppliers. The main criteria used by enterprises in Russia and Western countries.
• Models and methods for evaluating and selecting suppliers for commercial enterprises: comments and recommendations for use.
• Contract with the supplier. Main types of contract. What needs to be included in the contract for better performance by the parties.
• Supplier performance appraisal system for continuous analysis of supplier performance. Traditional approach and OTIF methodology.
Automation of the assessment system: example and description.
• Pricing strategies in procurement. Ways to protect against an increase in the purchase currency exchange rate.
• Information technologies in procurement. Electronic document management system: scheme and rules. The most common purchasing technologies in Russia and Western countries.
• Composition of data and “mechanisms” for procurement automation. How to properly integrate existing procurement processes with software for information support of processes.
• Procurement planning tools: procurement plan, planning period, replanning point.
• Discounts on purchases. How to manage discounts, practical techniques.
• Terms of payment for purchases. Payment upon delivery, as a hidden deferred payment. Deferment of payment is not always profitable: how to relate deferment to price, volume, discount and profitability. Comparing suppliers' offers and manipulating conditions to obtain maximum benefits.
• Who should I pay and when? How to act in conditions of limited funds.
Warehouse management in an enterprise logistics system
• Standard procedures for organizing the internal work of the warehouse.
• Organization of labor in the warehouse.
• Division of labor in the warehouse.
• Labor cooperation in the warehouse.
• Standardization of warehouse operations.
• Calculation of the number of personnel in the warehouse.
• Organizational structure of warehouse management. An approach to the formation and examples of the organizational structure of a warehouse.
• Strategic issues in organizing warehouse operations.
• What is more profitable: renting a warehouse, using the services of logistics intermediaries, or having your own?
• Determining the location of the warehouse in the serviced area.
• Calculation of equipment requirements.
• Determining the parameters of the area for receiving and unloading transport at the warehouse.
• Zoning and layout of the warehouse.
• Warehouse safety rules.
• Management of warehouse resources (space, machinery, equipment, personnel) using a warehouse management system (WMS).
• Motivating warehouse staff. Methods and options.
• Key indicators of warehouse performance. Workshop: “Calculation of key warehouse indicators”
• Warehouse document flow. List of documents.
• Optimization of warehouse operations.