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Building a step-by-step procedure for introducing professional standards in a company - free course from Moscow Business School, training, Date: December 6, 2023.
Miscellaneous / / December 09, 2023
Moscow Business School: comprehensive training for your business
Moscow Business School dates back to 2007 and during this time it has been able to take a leading position in the field of business education. Curricula are developed by domestic and foreign specialists and represent one hundred percent thematic coverage. In addition, the dynamics of the requirements of the business environment and educational programs for 2022-2023 are taken into account. formed on the basis of an analysis of current market development trends. We pay great attention to the implementation and development of online learning in all programs and areas, which will allow you to obtain the necessary business knowledge remotely.
We offer you:
- MBA (Master of Business Administration) training for entrepreneurs, executives and middle and senior managers;
- mini-MBA training that retains the advantages and benefits of modern management education and is strictly focused on practical solutions;
- professional training for specialists in accordance with the requirements of the Professional Standard;
- In-person and online business seminars, trainings and advanced training courses that allow you to obtain relevant and in-demand knowledge in various industries.
- Corporate programs are created individually by our specialists and adapted to the goals and objectives of a specific business.
- Moscow Business School teachers are highly qualified specialists in the relevant market sectors. They have practical experience and have the latest knowledge in their subject area.
Workshop “Application of qualification levels, determination of mandatory professional standards”
Workshop - round table "Exchange of first introduction experience, first difficulties and obstacles"
Workshop - business game “Using professional standards to write / change a local act”
Marketing optimization in an unfavorable environment: epidemics, crises, inflation
This program can only be organized in a corporate or individual format. Marketing departments created in the period 2000-2010s, as a rule, were built based on classical principles marketing management: strategic planning with a long horizon, vision, organizational structure, staffing, regular routine work. But the “black swans” of drastic changes began to arrive more and more often—almost every year. And systems designed to operate in stable conditions do not produce effective results in 2022. Moreover, management practice shows that systems respond poorly and even resist change. But we need to change, and sometimes very quickly. This course will tell managers the main ways to quickly “dump the ballast”, find the necessary resources, acquire and consolidate the necessary competencies, quickly adapt to environmental changes and develop high power.
3,5
Customer-oriented staff: improving the quality of customer service. Training
Duration and format of training: 18 academic hours, of which 8 hours are face-to-face/online classes, 10 hours are distance learning classes (video courses). Today, most companies understand how strongly customer-oriented employees are influences the success of attracting and retaining customers, and therefore attracting and retaining income companies. The seminar will discuss the criteria and methods for assessing employees, the principles of customer focus training and one of the most popular issues - how to create such a mood, such motivation among employees so that they can sincerely care about clients, provide the best service, and receive pleasure.
3,9
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