Performance management tools: from grading to Performance review - free course from the Russian School of Management, training, Date: December 6, 2023.

Leading expert in the field of retail technologies, business coach. Participated in the launch of large-scale retail projects. Experience in the industry - more than 20 years.

Consultant, expert in the field of personnel reserve formation and personnel assessment. Certified expert of the “Leaders of Russia” competition. Co-author of the book “HR Practice”.

Employee performance management. Material and non-material motivation. KPI
• The concept of a motivation system and its role in personnel management.
• Components and principles of the personnel motivation system.
• Causes and factors of employee demotivation.
• Diagnostics of the motivation system, monitoring of staff satisfaction.
• Constant part of the remuneration.
• Tariff and non-tariff payment systems. Principles of construction and conditions of application.
• Methods for developing assessment factors.

Development of competency models. Hiring system. Adaptation system. Personel assessment
• Development and application of a competency model.
• Competency structure. Examples of competencies in Russian and international companies.
• Competency assessment and potential assessment.
• Organization of a system of recruitment and adaptation of personnel. Recruitment technology.
• Position/vacancy profile.
• Sources and methods of personnel search: social networks, head hunting, executive search, targeted selection, mass recruitment, referral bonus program.
• Interview and competency assessment at the candidate selection stage.
• Adaptation. Types of adaptation: corporate, social, professional adaptation.
• Employee adaptation program for the probationary period. Introduction to the position. Mentoring and the role of the mentor.
• Factors that hinder employee adaptation: different values ​​and priorities, disappointed expectations, poor personal contact, working conditions, volume of tasks.

Building a wage system based on grades
• Building a grading system in the company.
• Job evaluation methods.
• Job descriptions.
• Carrying out an assessment based on factors.
• Comparison with the market.
• Approach to remuneration reform.
• Choice of compensation policy. Cases.
• Construction of salary ranges.
• Revision and indexing.
• Introduction of a grading system.

Development of a bonus system. Performance management system. BSC Balanced Scorecard
• Management by objectives, MBO, KPI and BSC.
• General PM approach to defining goals and key performance indicators (KPIs).
• Determination of performance criteria for employees and the department as a whole.
• System for evaluating departments and employees based on performance indicators.
• Systematization and effective implementation of the KPI assessment process into business processes.
• Features of using the KPI system.
• Effective financial incentives for results.
• Bonus and bonus policy, integration with KPI.
• Project to develop and implement a results-based management system.
• Workshop and ready-made solutions.

Compensation and benefits. Social package. Non-material motivation system
• Approaches to the formation of a social package.
• Physical well-being.
• Financial well-being.
• Social and mental well-being.
• State guarantees and compensation.
• Taxes and business benefits.
• Theories of motivation and reward.
• Non-material motivation.
• Corporate culture.
• The role of the manager in motivating employees.