Practical course on active sales. Advanced training - course RUB 56,900. from Moscow Business School, training 32 ac. hours, Date: January 29, 2024.
Miscellaneous / / December 06, 2023
Business coach, consultant in the field of development of communication skills, personnel management, sales and customer service.
Professional experience
2003–2004 — Fingo-Complex, a subsidiary of the Severstalmash group of companies, development director
2001–2002 — Clean technology, head of marketing and advertising department
2001–1999 — Pollak, development manager
1997–2001 — Riam, head of sales department
1995–1997 — Investkhleb, leading specialist in the corporate securities department
Professional competencies
Active sales technologies
Complex negotiations and handling claims
SPIN technology, practical tools
Public Speaking and Effective Presentation
Personnel management, employee motivation
Formation of the company’s regional policy and network of regional dealers
Customer Service Management
Strategies for working with suppliers
Merchandising
Clients
Domodedovo Airport, X5 Retail Group, MegaFon, Russian Post, Tatneft, Ernst & Young, Garant, Kalinin NPP, Infoline, ONZA, Hyundai Com Trans, Bulcar, GC Rus, Classic - Jeweler, Medinvest, RusDent, Profit Med, Golder electronics, BBK Electronics, Elcomplus, Videojet, Worldwide Incorporation Services, Online System Group, BOSTON, SONET Technologies, Metropolis, Europe - Star, HRTS, Management Recruitment International, Texttime, Vostok-Service, Decolux, Status-Quo, Albatros Seafood, Vinexim, Ruflex, Pollak
Education
2006 — Training company Huthwaite, training “Sales using the SPIN method”
2006 — Institute of Business and Personnel Technologies, training “Non-financial motivation of personnel”
2004–2005 — Training company, professional training of a business coach, consultant
1998–2000 — International Institute of Management “LINK”, manager
1995–1998 - UK Open University, manager
1989–1995 — Moscow Institute of Radio Engineering, Electronics and Automation
Testing for belonging to one type or another
Compiling a profile of each type of buyer, its characteristics, behavioral style and ways to recognize it