Writing scripts for telephone conversations - course 790 rub. from Netology, training 32 minutes, Date November 30, 2023.
Miscellaneous / / November 30, 2023
“Netology” is a quick way to learn internet promotion and online project management. Open classes, online intensives and interactive courses for quick learning.
Netology is an online university for the preparation and additional training of specialists in the most popular Internet professions. This university is taught by highly qualified specialists working in companies such as Google, Yandex, Mail.ru, Alfa-Bank and other major companies. Many of them are owners of their own successful online businesses.
Netology was founded in 2011. The co-founders of the site are entrepreneur Maxim Spiridonov, who is the general director of Netology, and his wife Yulia Spiridonova-Mikeda, who, in fact, came up with the concept of the project.
Such publications as RBC Daily, Vedomosti, Argumenty i Fakty, Lifehacker, Lenta.ru, Slon and many others have written about Netology.
Maxim Spiridonov himself writes a column for Forbes, is the author and presenter of the analytical program “Runetology”, the guests of which are major experts in the field of online business. Maxim took part in the creation and led dozens of major web projects, including such projects as the Pod.fm podcast terminal, magazine "ShkolaZhizni.ru", service "BobrDobr.ru", social bookmarking site Memori.ru, Internet encyclopedia Calend.ru and forex broker FreshForex. He is the author of the book “Who Controls the Russian Internet.” In general, it is clear that the man is a great expert in his field.
Netology is a resident of Skolkovo and has a state license (No. 037356 dated April 6, 2016)
The large flows of information that modern companies work with dictate the requirement to conduct all important communications in writing. However, the inability to see the interlocutor and instantly respond to his questions affects the effectiveness of the dialogue. In a poorly written letter, the essence is easily lost, which causes misunderstanding on the part of the addressee. And incorrectly constructed argumentation when resolving a conflict can completely ruin a relationship.
Often the success of negotiations depends on the tone initially set for the discussion. Careful preparation is required in order to immediately take a winning position, keep the conversation on track until the very end, and correctly respond to the objections of the interlocutor.
Department: Faculty of Foreign Languages and Regional Studies (1500 academic hours) Professional retraining programs with the assignment of additional qualifications.