Soft Skills for a manager - course 23,000 rub. from Teachline, training 1.5 months, date November 29, 2023.

Lecture 1. What are Soft Skills? What are “soft” skills, who needs them in the BANI world, and how they help in their work. Emotional intelligence: how and what emotions, actions and qualities influence work efficiency, communication and results. Skills that help you make breakthroughs. Drawing up the “Leadership Matrix”.

Lecture 2. Soft Skills Assessment. Determining the most important skills. Completing and interpreting testing, determining the level of development of each person's skills. We collect the matrix “Self-esteem – Assessment – ​​Development”.

Lecture 3. Basics of communication. Emotions and expressions that influence the communication process between parties. The true reasons for relationships and goals of communication. Building conscious communication. Effectively solving assigned problems through communication. Identifying manipulations and destructors that ruin communication.

Lecture 4. Communication tools. Understanding the interlocutor’s worldview, selection of communication tools and approach. Searching for working tools to convince the interlocutor through the integration of arguments into his structure of consciousness and everyday experience.

Lecture 5. Conflict Management. What is conflict, and what results can be achieved through effective work with conflicts. Identifying and resolving hidden conflicts. Tools that help prevent, resolve and resolve conflicts in teams.

Lecture 6. Presentation of the idea. Keeping the audience's attention. The structure of the speech and methods of working with audiences. Constructing performances to achieve goals for different groups. Zoom session: case analysis. Conflict resolution, presentation of ideas, persuasion of opponents.

Lecture 7. Team management. Matrix management as a way of project management. What is a mature management position? What helps influence the situation and maintain stability. Tools that help you stay focused on the long and short term.

Lecture 8. Team management. Selection of a team for comfortable and efficient work. Assessment of personal qualities, selection of “your” employees. Motivating and developing specialists through strong strategies and a coaching approach.

Lecture 9. Project management tools. Principles of flexible planning and management to achieve desired results. Working tools for uniting and motivating a team, for visualizing and structuring the management of multi-tasking projects.

Lecture 10. Project management. What does the management cycle consist of, setting and monitoring tasks, correct feedback. Solving complex management problems using all the studied tools.

Lecture 11. Personal effectiveness. Personal qualities important for achieving goals. Working with leading meta-programs, motivators, strategies and strengths. Determining your growth zones. We are looking for a way to develop the necessary qualities. Zoom session: self-presentation. Presentation of points A and B using objective indicators. Description of the path, protection of plans.

Lecture 12. Self-coaching. The process of developing the necessary qualities. Working tools for self-coaching.