How to return the money for pre-installed Windows operating system?

When buying a laptop to the user practically do not, the question is which operating system to choose. Manufacturer solve everything for him. Can I opt out of the pre-installed OS and the cost of return
licensed copy?

Money for the preinstalled operating system, you can restore. Most likely, it will be the sum of $ 20 for Windows XP and $ 80 - for Windows Vista Ultimate. However, to make it extremely difficult - need a lot of free time and a strong nervous system to withstand the existing bureaucracy.

according to paragraph 2 of Article 16 "The invalidity of the contract, infringe the rights of the consumer," the law "On protection of consumers' rights when buying a laptop with preinstalled system necessary to refer to "the seller (performer)" goods, but with the application for a refund should not rush it in the manufacturer's head office laptop.

If you do decide on this difficult case, make sure that the following conditions (valid for the Russians)

1. Most important: When you first start the system you do not accept the user agreement Windows.
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   If the system is running at least once using the supplied license key - the money will not be returned.
2. You have not exceeded the manufacturer defined the terms of application for a refund. Time to think companies give different, for example, Samsung - 14 days, Acer - 30 days.
3. OS is preinstalled on the laptop, which was purchased by an authorized manufacturer site. Typically, such a list can be found on the manufacturer's website or by telephone to clarify the interest of the store, through the telephone number listed on the website again, the laptop manufacturer.
4. The laptop was purchased new, ie Your computer must not be repaired or discounted by the seller.
5. You are in the hands of the warranty card and the receipt for the purchase of a laptop. Make sure that the receipt contains the cost of the laptop, place and time of purchase, and the warranty card stamped and filled in all the required fields.
6. On the laptop is not damaged label «Certificate of Authenticity», it is usually located on the bottom of the notebook contains the license number of the installed version of OS.
7. You can provide all the disks in the original unopened (!) Packages, the included.

Once you've figured out that satisfy the above conditions, you should contact the main office of the manufacturer.

In an ideal scenario, you will be asked to write an application for a refund of the operating system, make all the evidence that the OS has not been used by you and then provide for a while the laptop to the service center to remove the distribution from your laptop, and immediately after this procedure to return the money OS.

In real life, most likely, it is necessary not just to remind myself contact persons manufacturer to make several queries to Microsoft in order to assure the manufacturer that it was he is responsible for the refund for the OS, and then rely on the conscience of the manufacturer that eventually your computer will be saved from Windows, and replenished by a few dozen dollars.

At this point, as the official authorities - the Federal Antimonopoly Service and the informal organization - for example, Center for Free Technologies, Fighting for the rights of buyers. So perhaps, in the near future, each customer will be able to immediately when buying a laptop to get their cherished bills for refusing to use the pre-Windows.

However, currently afoot to return the money for the OS - a dubious pleasure.