11 flexible skills that will advance your career

Twitter has a new interesting thread from American marketer Zane Kahn. He talks about soft skills (aka soft skills) - abilities that do not help you do your job directly, but help personal growth, one way or another important for every profession. The author identified 11 such skills that are worth developing in order to get promoted faster and become a little better as a person.

1. Healthy communication

• Listen without interrupting.
• Speak in a positive way.
• Follow your body language.

2. The art of persuasion

• Find out what is important to the interlocutor or audience.
• Create stories and choose examples that resonate with them.
• Tell these stories and examples briefly and emotionally.

3. Ability to negotiate

• Listen carefully to the interlocutor.
• Determine what he wants.
• Don't devalue yourself or the people you represent.
• Offer solutions that will benefit both parties.

4. Empathy

• Show genuine interest in other people.
• Try to assess the situation from their point of view.
• Acknowledge their feelings.
• Don't judge, support.
• Do not spare your time and attention.

5. Ability to form relationships

• Help others no matter the situation.
• Look for common interests.
• First, offer something to the person yourself before asking for a favor or favor.

6. positive attitude

• Don't gossip.
• Don't complain.
• criticize moderately.
• Always speak well of others.

7. Teamwork

• Don't take all the credit for yourself if you didn't work alone.
• Celebrate the successes of your colleagues.
• Generously praise their comrades.

8. Ability to resolve conflicts

• Avoid arguments and accusations.
• Focus not on the problem, but on the solution.
• Feel free to apologize if the mistake is really yours.

9. Emotional intellect

• Never act impulsively.
• Slow down with conclusions and words if you are upset.
• Analyze your feelings.
• Try to understand the consequences of your actions.

10. Time management

• Learn prioritize.
• Learn to delegate tasks.
• Learn say no.

11. Good work ethic

• Take responsibility for your work.
• Come to work and meetings on time, do not disrupt deadlines.
• Always keep your promises.
• Never shift the blame onto others.