6 Ways to Respond to Job Mistakes as a Boss
Miscellaneous / / July 04, 2022
The main thing is not to start a conversation in anger and admit your own mistakes.
We all make mistakes. But not everyone knows how to turn them into opportunities for learning and growth. Instead of forgetting your own or other people's miscalculations, or even more so automatically punishing them, it is important to learn how to analyze the details and competently build a dialogue.
Giving constructive feedback is not as easy as it might seem. The best strategy is to treat subordinates as responsible members of the team and try not to go too far. After all, people join companies and leave bad bosses.
If you find it difficult to resolve work conflicts and discuss professional mistakes, try these tactics.
1. Never start a conversation in anger
This is wise advice for any area of life, and even more so for work. We are so blinded by a mistake that our first reaction is to break loose and say too much. Therefore, make it a rule not to talk to subordinates immediately. Give yourself some time to calm down and analyze everything. This will make the conversation much more productive.
2. Always check yourself
Before analyzing the situation with the employee, look at it from the other side. Maybe the mistake is related to how you build processes in a department or company?
Let's say the courier was late or mixed up the order. Yes, he's to blame and should take his part responsibility, but try to understand the details of the whole picture. Perhaps the inconvenient order processing system is to blame for everything and are there ways to somehow change it so that the error does not happen again?
Answering questions like these will help prevent miscalculations in the future and improve your workflow.
3. Hire the right people
Of course, not all personnel decisions are correct. However, try to recruit employees who initially have a competent attitude to work and especially to mistakes. After all, they are an invariable part of life, and your team must be able to learn not only from their own, but also from other people's miscalculations.
4. Create a troubleshooting plan
After you've discussed the mistake with the co-worker, work with them to plan for the future. What can be done to ensure that this does not happen again? At the same time, your understanding should not turn into putting the brakes on the situation. Implement the prepared plan yourself or check how a subordinate does it.
5. To be an example
This method goes hand in hand with the advice to always test yourself. If your employees think you are perfect, they are unlikely to want to admit their mistakes to you. Good bosses do not hide their own mistakes, but share them with subordinates and allow them to learn from them.
In any case, when employees realize that you are not a robot either, it brings you closer to each other. In addition, they will understand that you will not judge them too harshly for oversights and shortcomings.
6. Don't be afraid of mistakes
Sometimes it can be difficult for us to admit that we did something imperfectly. It is this mindset that keeps us from succeeding. Mistakes are completely natural and should be expected. Moreover, if you recognize them and learn new things, it helps on the way to Olympus.
When the people on your team realize they won't get fired for making a mistake, two things happen at once. First, employees are much more willing to look for innovative approaches to problem solving. And secondly, they remember this life lesson forever. Even if someday your subordinates decide to leave the company, they will learn your instructions and will treat mistakes differently.
Show your team what it means to lead with a firm hand and stay optimistic in the face of challenges. And then they will repay you with hard work, dedication and creativity.
Read also🧐
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