Rules of effective communication by e-mail

Email - it's so important and integral part of our lives, and that thought scared. However, in communication by e-mail, as in many other things, we try to operate almost intuitively - rarely comply with even the most basic rules. In order to observe them more often, we decided to collect for you the seven basic rules - read and use:

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1. Separate personal and business email

Get multiple e-mail addresses and redirect them to your message flows. Personal e-mail on a free service for correspondences with friends, business mail on your own domain, and another - for all registrations.

2. Think of the normal address

Ideal to be called by name and surname (for a working email - [email protected]), Favorite word ([email protected]). Carefully avoid to confuse the two.

3. reply time

For business letters normal response time is 1:00, the usual urgency for letters - day. If you do not respond to the letter within a few days, the need for this response is reduced by 99% (and trust in you, too, for the same number).

4. Use the normal footer

Statistics show - half of the respondents do not use a footer, half says it all your contacts up to the mailing address. The footer should be: name, website address and telephone number. For business mail here also added a post. Everything.

5. check your spam

God knows how many transactions and business proposals broke down because of that message in Spam. Check your spam folder at-least once in three days.

6. Keep your inbox empty

"Incoming" must be empty. Imagine that folder - it's your hallway, and letters - your friends. Is this the case when friends are pushed in the hallway waiting for your attention? They should either be held in the living room and asked to wait, either immediately invited to the table.

7. Use tags and folders

Experienced e-mail-user from the inexperienced and sloppy distinguishes the ability to use folders and tags. Explore this issue in detail and take the list with tags into the habit. If you can not "reach out" to any letter for three or four clicks, you will need to urgently address the folders and tags.