How to choose the fastest line at the supermarket
Tips / / December 19, 2019
You run into the supermarket for the most necessary, hoping that it will take a maximum of 10 minutes. But then come to the booths, and your plan is shattered. To this happens again, choose the correct place.
Get up to a man with a basket full track
It seems paradoxical, but actually reduces waiting time.
The researchers found that each customer service takes a certain amount of time: an average of 41 second out to say hello, to pay off, say goodbye and pick up the purchase, and three seconds to knock each product. Therefore, it appears that all of the few people with fewer goods will actually be moving slower.
Let's count. To punch 100 products per customer, it takes about six minutes. If you stand in a queue of four people, each of which will be on 20 products, service will go almost seven minutes.
If you add up this time, for the year it accumulates a lot. Richard Larson (Richard Larson), a professor at the Massachusetts Institute of Technology, countedThat all Americans in the amount of spend in queues 37 billion hours a year.
Turn left
Most people - right-handers and generally turn right, turn left so may be less.
Pay attention to the cashier
If you've noticed that the cashier is particularly talkative, speaks with buyers or comments products, avoid a queue.
Learn from other customers
It is not only the number of people in front of you, but also their age and purchase.
For example, the longer it takes to elderly care. They do not always know how to deal with credit cards, and generally slow down the movement of the queue.
Also pay attention to the number of different items in the cart vperedistoyaschego people. Punch six identical goods faster than six completely different.
Choose a place that leads to multiple cashiers
These queues are usually at airports and banks, but are also found in supermarkets. They move faster just because the person in front of the line fit to the first free staff member.
In addition, standing in such a place, we feel a sense of relief, because we no longer need to choose to go to any cashier, and to doubt his decision.
Avoid the queues with obstacles
If the cashier does not see the whole place, such as the review covers a wall or shelf, waiting for buyers to have longerMasha Shunko, Julie Niederhoff, Yaroslav RosokhaHumans Are Not Machines: The Behavioral Impact of Queueing Design on Service Time. .
Accelerate service
- Place the products barcode to the cashier.
- When buying clothes, immediately remove the hanger and remove the labels out, the cashier can scan them quickly.
Remember that expectation only in your head
To some extent the expectation - this is just a psychological condition. Most people usually exaggerates its time waiting in line for 36%.
In addition, buyers are paying more attention to the length of the queue, not on how fast it is moving. When choosing between a slow-moving short burst, and fast-moving long, we often give preference to the first, even if the waiting time for both queues out the same.
Also do not forget that the expectation is faster if you are distracted by something, such as talking to other buyers or read.