Jobs: Pavel Mamaev, an expert on Sales

Pavel Mamaev. An expert in the field of formulation and development of sales systems. Paul has long refused to participate in the role of office plankton and operates exclusively in the projects that are interesting to him. Activity, irrepressible optimism and desire for adventure, this time led him to the project based in Thailand.

- Hi. Well, tell me where you at this time has brought.

Hello .Now involved in a startup, "Dominican Republic Project", where the project team is working in Thailand since the beginning of June until the end of August. This is a project where a motley team of specialists has been developing software for clients from Russia. Ironically but unusual situation helps to work with a full immersion. Sea, palm trees and other attributes of the resort, only help to think and work effectively.

- What you basically do?

Who I am speaking in the role of third-party CRM consultant. Sharing own practical experience to product developed was functional, comfortable and pleasing to the final target user. As part of this project are as a methodologist and director of CRM block.

If briefly talk about my professional occupation, which is wider than the current project, it is "the development of sales." My role in 'development', as a rule, corresponds to the current needs of the enterprise customer. Often - this is a business-consult in its pure form, but it does happen and more interesting projects that involve the formulation of a management accounting system in conjunction with the launch of the selling unit. My projects are easy to find on the Internet.

- Tell us about your workplace.

I have two jobs. Back office and front office. Back office relatively unchanged in appearance and looks like a mobile server rack on wheels, 12U height. Permanently put her in Moscow, connected to the Internet, and now have their own cloud with the necessary me performance computing power and telephony.

Front office varies from project to project. But there are two constant elements - notebook and favorite headset. Headset - Plantronics Savi 740. It combines three means of communication - mobile, stationary and computer telephony. All routed into a single mobile station. Naturally wireless headset can be up to 50 meters to depart from the station without loss of signal quality. Charging holds all day long during the negotiations. In general, a very intelligent device from personal experience. Especially for my work.

- Tell me about the hardware. I know that you are very attentive to this issue.

As used laptop is not particularly efficient. The main task - to record video instructions, go to the RDP and to work with the text through notes or documents. Old, even a dual-core processor and 3GB of RAM. I buy a second monitor, as a rule, in a place where people come to work. In the case of this project, bought at the local supermarket, and if we talk in terms of rubles - it is where that for 2000. In general, these tools are simple. For me it is important that they were just doing their tasks.

More interesting is the case with the server component that is always working 24/7 - that is, around the clock operation. Basis - IP PBX Agate 3410. No "Avai», «LG-aypeks" and similar foreign stations can not be compared with the simplicity and functionality of the native (he smiled as he got acquainted with the subject) PBX. Ample opportunities for integration with information systems, SIP, E1, analog lines, extensions. In short a great thing.

The database server. DEPO 2300L2. Specially designed for computational tasks and 1C for MS SQL database service. The disk array 6 are productive SaS discs 15,000 revolutions / minute for every 300 GB (ssd to move until hurry). The server is also used as a database of voice traffic server that make sales managers. The database stores all conversations recorded streaming users. On the physical server and virtual servers a couple of turns. Plus, the entire unit provides all the requirements for safety - duplication of power, data backup and so on. I am putting it all himself and for himself. So that the system is reliable as a rock.

- What programs?

Operating - windows. Attached to her, as software for corporate purposes. And in its own cloud and on your laptop, respectively.

That is, from the desktop to the server, which provide my professional needs: DBMS MS SQL 2008R2, 1C 8.2, 1C 8.3 office suite, VMWare, Asterisk PBX software, hardware configurator IP-PBX, the system records telephone conversations Sprut.

On the laptop: Evernote, 3cx, Snagit, Project expert, MindManager, Dropbox, Skype, Office, and for me the most important - mstsc, ie classic RDP by which I go to their server. Not so long ago began to use the service DOit.im for task management.

Software on the laptop provides the functionality of a project consultant manager. Notes allow not to lose important details in writing technical specifications for the project, which required the introduction of an information system or improving an existing one. Snagit allows you to work effectively with a team of programmers, developers, because it is easier to set goals through the record of the screen content. Software Project Management and MindManager together allow to study the main stages of the project, to follow the terms and not to miss anything important on the current agenda.

- Ie you completely switched to "figure"?

Unfortunately it is not perfect. Pencil and paper are still relevant tools. In this paper - always a clean sheet of A4. Certainly need to pencil it was, instead of the handle. As soon as the paper painted with - you need to lie down side by side, ostensibly as an integral part of the working process. However, the periodic analysis of notes significant number going to cart a week J Last time to replace the paper-based notes come in Evernote, classified, managed, synchronized.

- Is there a dream configuration?

There, already in reality. In early 2012, he has collected the necessary configuration and called it a "black box". At that time, this configuration was sufficient and consistent with my ideas of how it should be in terms of corporate IT. The system allows us to serve up to 30 specialist sales team. Different tasks - administration of the sales department, the distribution manager's phone, information systems for accounting sales managers monitor operational activity in advanced analytics system, listen to their conversations and etc.

Now this is not enough, and even dreams configuration must pass the constant apgred. Progress is not begging, happiness is unattainable.

- How to organize the work on the trip?

All tasks closes an existing laptop, but prefer to read on the go. Specialized materials a significant amount, ranging from news of IT industry, business intelligence, books and other materials abound, and the trip is the best time to study the materials.

- What makes your productivity?

The balance between the used services and solve problems. On each task - it is necessary to effectively address the program. Do not overdo it with a variety of used software. You need to choose strictly what is needed for the way of life and specific objectives.