How to organize the work with freelancers: System 5 Steps
His Work / / December 26, 2019
Artyom Kumpel
Experienced leader, an expert in working with freelancers, CEO of technology company TalentTech.
The number of freelancers is increasing - they have 162McKinsey Study: Gig-Economy Workforce Is Bigger Than Official Data Shows in U.S., Europe million in the US and Europe, and in Russia, according to experts, from 15 to 25 million. And if you have not worked with freelancers, then now is the time to start.
Step 1. select task
Start working with freelancers better with project objectives. In this mode you can see whether each of other approaches, whether it turns out to build rapport.
Pick a project that does not require access to important internal information: do not start with the developers and accountants, and to designers, Web designers, PR-specialists, copywriters. A good option for the initial task - to impose a presentation or make Landing project.
Even with burning timing is not necessary to give training a marketing budget or contracts in the hands of a freelancer. Everything that has to do with money or confidential information, it is better to leave within the company.
Tip: as a pilot project is better to choose a task with comfortable deadlines - it will provide the employee freedom of action, and you will see what he can do.
Step 2. choose artist
There are three main ways of implementing the search for occasional tasks: recommendations and word of mouth, workhouses sites Exchange freelancers.
My experience tells me that it is best to choose the artist from the stock exchange, as these sites allow you to see real customer reviews. They can not be forged, in contrast to a portfolio of work that occurs, unfortunately, everywhere.
Tip: better to recheck all the portfolio. Freelancer sent a poster? Perform a search on the photo at Google, it may be that it is simply copy the work.
Step 3. To formulate a specific task
"Smearing" of the problem, such as "I want a nice logo as the company X" does not work. They can be interpreted in different ways, so the final result, and your expectations will likely not match.
Configure the specific terms of reference with details: "The logo should be in the corporate colors and rounded, contain the full name of the company. Do not use red as a symbol of our competitors. " Yes, it will take time at the stage of the problem, but will save it for all the other stages of the work and reduce the risk of getting poor-quality result.
Tip: after the freelancer will examine the terms of reference, always try speaking verbally, what is expected of him and what the result is not exactly want to see.
Step 4. Adhere to the "white" scheme of cooperation
When hiring a freelancer employer himself must ensure compliance with its own interests. found fraudstersThat deception predispose us to cooperate, and then disappear with the advance payment.
The one-time projects, make better use of the mechanism of secure transaction, such a function on different exchanges freelancers. It protects against fraud and hack-work from the artist.
In the transition to a permanent cooperation is a contractual relationship. The Treaty sets clear criteria for performance of tasks, scheme of work and payment discipline on both sides.
Tip: make a formal relationship, even if the associated document looks complicated. The thought "It's just a freelancer honest, it does not disappear at the last day" is better to back up something real.
Step 5. Build a system of feedback and motivation
Global task is broken down into daily Challenge and record the status of implementation. Otherwise there is a risk to find out on the day of the deadline, the person in the hospital for three days.
Giving feedback freelancer must also constantly. We work with people, and they need not only money motivationBut also ordinary human praise or criticism adequate.
Tip: in the contract list the fines system. Every day delay rate, e.g., 3% of the amount of the fee. This is not a very large amount in a single day, but a three-day delay and more in the end will result in a significant penalty.
see also👩💻
- How to hire the best employees: 10 life hacking from an experienced HR-specialists
- How to motivate employees using the theory of Vroom expectations
- The Complete Guide to a remote work, based on personal experience