How to become a true leader and change your company
His Work / / December 26, 2019
When the world is changing faster and faster, it seems quite reasonable to treat colleagues as rivals, not to share information and try to win at any cost. In fact, the chances of success are higher in those who adhere to a different style of leadership - leadership as a service. For example, researchers from the University of Illinois foundServant Leadership and Serving Culture: Influence on Individual and Unit PerformanceThat raises important indicators in with the company's approach: performance (up 6%), quality of service (8%) and the preservation of staff (50%).
According to this concept, the leader of the task - to help employees develop and achieve goals.
While traditional approaches his main goal - to achieve prosperity of the company. And this is usually used the dominant leadership style that demonstrates the power and determination.
Leadership as ministry turns such representations about the leaders. It is based on nine rules, and we look at each of them in detail.
1. Primarily serve others
To do this, tune in cooperation. Do not think: "How can I win" - try to make a win-win situation for all participants.
Discard the model of "give a man a description of his duties and send him to fulfill them." Take care of the holistic development of employees - both personally and professionally.
2. Let others something of value
Think about what you as a leader can give to others, to help them grow. What are your strengths? What unique skills, through which you can improve someone's project, an idea, a career?
"Imagine a greenhouse full of plants, - said Tony Hsieh, CEO of Zappos and author of the book" Delivering Happiness "- each plant - is an employee. In a typical head of the company - it is the tallest plant, which dream to catch the others. But I see myself differently. I see myself as an architect greenhouses, my goal - to create the right conditions inside, so that all the plants grew and bloomed magnificently. "
3. Build a trusting relationship
To do this, do not do micromanagement - delegate tasks. Take responsibility for their decisions and their consequences. And when you criticize, let's practical advice.
"The days when the chief was the smartest in the room are long gone, what I constantly remind my team - says Scott Farquhar, co-founder of Atlassian. - A leader must trust that his colleagues will take smart decisions. To encourage open discussion and create a safe environment where everyone's voice will be heard. "
4. Listen to understand
And not to insert into the conversation my opinion. Practice active listening and does not interrupt people during meetings and conferences. Try to really understand the interlocutor.
Use of the phrase "Tell me more about this" and "Help me understand." Hearing them, the caller wants to share his point of view. In this case, it will not feel as if there are skeptical.
5. Understand their thinking
How do you perceive the situation in which find yourself, or actions faced? How to assess the feedback: as something negative or as an opportunity to get better?
Learn to distinguish between useful and useless thoughts, and rephrase negative beliefs. For example, do not use the words "always" and "never", describing the situation and actions.
6. Share your knowledge
Give others a chance to learn from you. Typical leaders, on the contrary, trying to keep the information to themselves and to grab more power. But when you alone possess some knowledge that hinder progress. Sharing them, you will give your employees the ability to make decisions and propose innovations.
7. Demonstrate courage
People mistakenly think that the leader-servant must be sweet and kind. But sometimes the best act of kindness - is to start an unpleasant conversation, difficult decision, to call someone to account. This requires courage.
"But not only the courage to take the hard decision, - said Mike Cannon-Brookes, Atlassian co-founder of the company. - And in a calm attitude towards failure. We often think that being successful - so always do everything right. In fact, the victory come when to make mistakes and learn them. It is impossible to succeed without trying something new, but it needs to be ready to take the risk. "
8. Be the living embodiment of their values
The tasks are automated, competition is growing, and for the people is especially important to their personal values coincide with the values of the company. Try to make them come themselves and live by them. This will create a more favorable and productive atmosphere for your team.
9. Continuing live in accordance with these principles,
Become a leader-servant does not work, visit a workshop. It is the task of a lifetime. Do these principles a part of you, live by them, use them in business and public life.
"I firmly believe that success depends on two things: leadership, service, and the golden rule of management, - says Irene Rosenfeld, former head of Kraft Foods. - The golden rule - one of the most basic concepts of management: show in relation to the other the same respect and honesty, who would like to get in return. Today, employees are reluctant to head to command and control. They want a leader, who can learn. I believe that I am in office, to help the organization achieve its goals, and not vice versa. "