How to organize effective remote work
Work And Study / / December 25, 2019
Layfhaker and "Telphin" has repeatedly been told what's good about remote work and why it is superior to the office. For those who decided to try this format, we collected tips to help simplify your workflow.
Check access to the Internet
In remote mode, the work of your working environment becomes online. There happens all: employees communicate, projects are recorded, the head controls.
Layfhaker found salvation in the cloud CRM. No servers, no wires. Access to this virtual work environment is possible from any device from anywhere. There are online - is that you are at work.
100 kbit / s - minimum speed Internet access for normal operation. Many of its programs will be enough.
The Internet is, check the speed, it's time to do business processes.
Go to the cloud program
task management, time tracking, performance monitoring tools, file storage - all of this will need to be productive.
What is it to use:
- project management system (planners): Basecamp, Active Collab, Wrike, Trello.
- File Storage: «Google Drive," "Cloud of Mail.ru," "Yandex. Drive », Dropbox.
- MESSENGER: Viber, Skype, Telegram, Slack.
Programs millions. Choose for themselves, guided by the principles: easy interface, napominalok, rapid introduction and tutorial. Often in the scheduler too many useless options that are confusing. The less functionality, so much the better. Empirically for myself, I chose Todoist. To work with the team - Trello or Worksection. My personal planning system - a mix: GTD, Gleb Archangel, Benjamin Franklin, kanban, Paul McGee.
Denis Yudin
The objectives are, the plan is scheduled. It is time to begin to implement.
Communicate using IP-telephony
telephony accounts from 33 to 92% of successful sales, so the loss of telephone service - loss of customers. Traditional telephony (iron and wires) will tie you to the office, so that on the remote work will be forgotten. Mobile for permanent negotiations - it is expensive and undignified. Plus, you risk to miss an important call if it appears out of reach.
Solution remote telephone communication problems - virtual Phone:
- Everything in the cloud. Henceforth subordinates location does not matter.
- Dormitory room. Employees in any country of the world are available on a single number.
- Service from the provider. Technical support is always on the lookout - to help, tell and answer questions.
- Electronic document management. To exchange contracts do not need personal meetings, because the original documents can be submitted electronically.
How to use ATS - a check list for the manager:
- Listen Calls: Be aware of the staff.
- Keep track of missed: so you can understand why the client does not get through.
- Combine with CRM: 27 ready-made solutions for your workflow.
- Customize forwarding: your staff will be on call 24 hours a day.
- Track statistics: you will get a comprehensive view of the company's work.
Think of KPI
Let's say you have taken identical positions Gregory and Konstantin on the standard schedule: eight hours a day and five days a week. And one day notice that Gregory is working up a sweat, and Constantine two o'clock of the eight go about their business.
Without talking dismiss bones, but later found out: Constantin performed work for six hours, and the remaining two o'clock devoted empowerment. Gregory does not cope with the same work and eight hours. It turns out that hasty, but in vain.
What is more important to you: the result or the time taken to achieve it? In the transition to the remote control, set the format understandable to you and subordinate system KPI - Key Performance Indicators.
How it works:
- The table in Google Docs every employee says his plan for a month or a quarter.
- At the end of the reporting period concludes: that of planned to do, and what not.
- Head enough to look at the numbers to see how things are going.
- In slave is always a landmark, and he knows what is expected of him.
Keep abreast help regular reports and meetings, where subordinates will tell about the tasks performed for a certain period. With this organization, monitoring and reporting valuable employee will not be dismissed, and lagging correctly redistribute working hours.
Develop team
If remote employees differ by skill level, it is easy to solve with the help of online learning. Keep track on suitable courses and educational programs, are now in the network of mass marketing, copywriting, sales, SEO.
Where to go to study:
- "Netologiya". Online university. All about internet marketing. Levels - from basic to advanced.
- "Theory and Practice". Lectures on business, design, art.
- Coursera. Online catalog of training courses from around the world.
- "Lectorium." Academic educational project.
- HTML Academy. Online courses on HTML and CSS. A lot of practice.
Maintain two-way contact with subordinates. Regularly communicating with the staff, you will understand how viable the system was built, and how to improve it.
Ask questions, conduct informal online meetings, ask for feedback through surveys from time to time to meet.
You're the captain. Taxi his ship and form a team.
rejoice results
Such a format has several advantages that will make easier the life of every manager and business owner.
- Savings: no need to pay more for rent a large office and spend money on the purchase of office equipment.
- Productivity: remote employees statisticians work more efficiently because they do not need to shake every morning in a crowded public transport on the way to the office.
- Reduced risk: the likelihood of total technical problems is minimal - one of the team definitely keep in touch.
- Freedom in the choice of experts: frames are available worldwide, without geographical restrictions.
- Permanent link: the ability to work around the clock due to the representatives in different time zones.
Now that you know all the secrets of remote work - on the set of the necessary tools to the intricacies of teamwork - and ready for the transition to a new system of organization of labor. Go ahead and do it. Good luck!