A new look at business, "Bitriks24" is now available to companies of any level and scale
Work And Study Web Services / / December 24, 2019
«Bitriks24"- a cloud service for the efficient operation of the company with integrated telephony and CRM. In fact, it is a corporate ecosystem, where it is possible to conduct projects to set and monitor tasks, communicate with customers and partners. About how it all arranged, read more here. Today we talk about communication tools "Bitriks24", which have recently become even better.
Free communication without limits
In many companies, there is no single instrument for communication. Employees jump between messengers and social networks, loss of concentration and performance points. First to phone with a colleague in a Skype, then brainstorm with others in the Telegram, and the third, a remote employee, it is better to catch to Facebook.
The main innovation "Bitriks24" aimed at putting an end to leapfrog. Service has become free and unlimited users. No matter what you state: startup of two people or a large university with dozens of technicians and teachers - your employees can communicate free of charge in the "Bitriks24".
Imagine a socially oriented non-profit organization: the people are many, many projects, but money is not always enough. So we have to work issues to solve with the help of a completely non-working tools. More precisely, it was necessary.
"Bitriks24" simplified the procedure of adding new members - no longer need to send out invitations through the mail. You can literally two clicks to create and to call colleagues. Just send them a link to your profile.
Colleagues need to click on the link and sign up, and you - to determine the format of the community. In closed authorize new users going through the administrators.
Let's see what kind of communication tools are now available to all comers.
Buzz
Even if your employees never use the system like "Bitriks24", they quickly master the tool "Buzz". Everything is like in normal social sphere, new tasks are immediately visible, events, files and interviews. You can comment, put the Huskies (button "Like"), and add your favorite messages to your favorites. All this allows you to take an active part in the life of the company, and be informed of all developments.
But the most convenient, that the tape can be adjusted by itself. In addition to the various filters (e.g., only display selected events) available intelligent tracking mode and expert mode.
The first is for employees who are in multiple groups involved in many projects, such as corporate executives. If you include intelligent tracking, the top tape will show events, the author of which you are or will be in the text are mentioned.
Expert Mode - a novelty "Bitriks24». It is intended for employees who work a lot with the objectives, and helps not to clog the tape notifications setting, changing or closing tasks. If you enable this mode, task management will go completely into the appropriate section, and the tape will remain only messages and notifications.
Chat and phone calls
The messenger "Bitriks24" you can:
- create group chats, both public and private, available to certain employees under the invitation;
- conduct interviews in private and invite partners to the discussion of other companies, contractors or clients (it does not need authorization, simply send them an invitation by email);
- share files with colleagues in real time, but also a display screen when a video call;
- call up with colleagues face-to-wall or create a collective video conferencing (up to four people).
Conveniently, calls, including video calls, are available in the mobile app. Through this business expands the boundaries. No matter where you are, state, or remote employees do you have in the country of your partner - you can quickly discuss workflows, without spending money on long-distance communication.
Mobile application "Bitriks24" is available for iOS and Android. It allows you to keep abreast of: receive notifications and messages and view them offline, even to participate in corporate discussions, calls to colleagues.
At the messenger "Bitriks24" has a lot of opportunities, and will be even more. Presentation at the March announced that the companies are working on the implementation of the concept of so-called open lines when messenger "Bitriks24" will combine messages from different sources, both in telephony, organize them in a queue to processing.
Work with e-mail
Have you ever faced with situations where managers work through the personal mail? This is terrible! It is unlikely that a customer or an investor would think, "Mmm, what a solid company," received an email from an address like [email protected].
In "Bitriks24" you can make free mailboxes with a built-in Antivirus and Antispam for all employees. In this case, they will be able to work with correspondence directly through the "Buzz", without re-authorization in the mailbox.
If you already have a domain, you can integrate it with "Bitriks24" and work with him as well as with corporate email @ bitrix24.
If the company is very small or you do not want to go with Gmail, Mail.ru, Microsoft Exchange and other email systems familiar to you, then simply connect them to the "Bitriks24". Then, while working on the portal you can quickly get a new mail notification. All of this to you and your employees are less distracted by switching between tabs and programs, and have time to do more.
March to the rescue!
March - is an intelligent Internet Assistant, designed to simplify the work in the "Bitriks24". Already, you can ask questions about the March of service tools. She kindly respond and recommend the most effective tool for solving a particular problem.
A Virtual Assistant is designed using machine learning technology company "Nanosemantika". "Bitriks24" intends to continuously develop artificial intelligence. In the future, in March will be even smarter will help users to assign tasks, appointments, to enter data into the CRM.
Summary
«Bitriks24"An improved and became literally closer to its users. Due to the removal of restrictions of any size and with any structure can be arranged through the service their internal and external communication system. As a result, employees are becoming less open third-party messenger, saving time and does not dissipate attention, and customers will be able to quickly get feedback.
In addition to the improvement of communication tools, "Bitriks24" updated to work with tasks (now interface adapted to the needs of a particular user), introduced integration with Office 365 and created a template details organization in CRM.
Want to know more details about innovations "Bitriks24"? See the entire presentation.
Learn about the new "Bitriks24"