As a freelancer to protect themselves from unscrupulous customers
His Work Web Services / / December 24, 2019
You have completed the order, instead of money received hole in the donut, and your hate mail client ignores. Service for protected transactions SafeCrow It helps to avoid such situations.
What is SafeCrow
The service is based on the idea of the so-called escrow accounts. Escrow - trust account where the customer transfers funds to the Executive will receive after the conditions of the transaction. Simply put, SafeCrow - an independent mediator which shall be deposited the money until the parties concerned do not fulfill the conditions of the contract.
The process is as follows: Executive and the customer enter into a transaction, the customer transfers money to the account SafeCrow, a freelancer for the services provided. If the customer does not arise claims, the money sent to the artist. All parties are happy, no one is fooled.
What there advantages for a freelancer
Is reduced to zero the risk of running into a swindler who refuse to pay. To get the service, the customer must necessarily transfer funds to the account SafeCrow. When the payment is confirmed service, freelancer fulfills its part of the transaction and sends the order to the customer.
Virtually eliminates the likelihood that the customer will quibble indefinitely to all in a row, only to postpone the moment of transfer of money.
Means, as we have said, it must list in advance, and in the event of complaints about the quality of service provided the parties are given seven days to find solutions that would satisfy everyone.
Finally, in particularly complex cases, you can seek the assistance of an arbitration consultants SafeCrow. They learn the essence of the dispute and suggest possible ways out of the conflict.
How it works
User - it does not matter, artist or customer - creates the transaction and indicates the character in her description provided services, their role in the contract, the cost of the transaction and delivery, and the time within which must be provided services. The transaction is assigned the status of "Pending verification."
The user specified as the other hand - a client or freelancer - confirms the transaction and selects a convenient way to pay: using the card or bank account. When the money comes at the expense of SafeCrow, the transaction receives the status "paid". During this period the transaction in the form of a freelance must transmit the result of the client.
From the moment of receipt of payment transaction protection period begins. By default, it lasts 21 days, but in the online form, you can specify a different option.
In three weeks, the customer must confirm that the service has been rendered, request an extension of this period or to open a claim.
If the service is provided on time, and its quality does not result in complaints, the customer changes the order status to "Delivered". Over the next three days SafeCrow lists freelancer money.
If the quality of service is disappointing, the customer has the right to open the claim, stating the reason for their dissatisfaction. The client and the freelancer directly communicate and work together to seek a compromise - for example, a partial or full refund. When you do not manage to reach an agreement, the arbitration team SafeCrow considering the current situation and offers the best solution.
And the cost. The amount of commission varies from 4% to 1% - the larger the transferred amount, the less Commission. Depending on the agreement between the parties to pay for it can be the customer, performer or both of the participant in a ratio of 50/50.
SafeCrow - a service that is useful, it seems, every freelancer. With it, you can be sure that the customer will not pull with the payment and assign the results of your work, "forgetting" to transfer your money.
Learn more about SafeCrow