What is the difference between productivity and efficiency, and more importantly
Productivity / / December 23, 2019
Specialist in mental attitude and struggle with fears, founder coaching company Forecast Hope.
Productivity refers to the number of results
Measure productivity is usually easy, so many are concentrated precisely in it. To calculate this amount the results obtained for two identical periods of time. For example, if in December you read two books, and in February - four, then in February you were more productive.
Companies calculate efficiency by comparing the results of employees, departments and divisions. If, for example, the company's office in California in the past month was rescued by 60 000 dollars, and an office in Florida - 50 000, the first is considered to be more productive.
Assessing someone or something, you should not rely only on quantitative results. This information is not enough.
It seems that productivity shows a complete picture of the work. For example, when a supervisor asks you to prepare a report by the end of the day, he considers the request reasonable. Although it does not leave a lot of time, you may well not have time. After all, you probably have their regular duties and unforeseen urgent tasks.
Efficiency measures the quality of
If productivity focuses on the results, the efficiency of - the quality of work. Therefore, the productivity can be presented as revenue from sales, and efficiency - the amount that will be in your hand after all the deductions.
Returning to the previous example. California office helped out with sales of $ 60,000, but 20,000 of them had to spend on the organization of the seminar and travel costs. In the Florida office held a seminar with the help of inexpensive online platform. As a result, their revenue was greater, and they are - effective.
Also, the effectiveness can be measured by the ratio of the quality and of time elapsed. For example, two employees of the call center for a day should survey of 100 customers. First fulfilled the norm, phoned 150, and the second - phoned 300. Although they both have achieved the desired result, the first turned out to be more effective. He made a total of 50 extra calls, while the second - 200.
But we should not focus only on efficiency. Do not overstate the bar itself. Difficulties and mistakes - it is a natural part of the development and achievement of goals.
Fixated on quality, we begin to doubt yourself, worry and prokrastinirovat. If at the same time you hold a leadership position, your team will be hard to create something out of fear of making a mistake.
For this reason, many are stuck in the analysis stage, trying to anticipate all the possible consequences. Although there are examples of successful perfectionists like Steve Jobs, studies show that most successful people in any field are not inclined to perfectionism. it interferesIs perfect good? A meta-analysis of perfectionism in the workplace. make decisions, and fear of failure does not allow to move forward.
We need to find a balance
We can not say that one is more important than another. It is necessary to improve both indicators. Yes, it's nice to achieve goals and to contain the data itself promises, but again it is necessary to estimate costs.
Watch how much time and resources you have invested in achieving the goal. If your performance is so high that the results of a lot of mistakes, which then have to spend extra attention, comes into force a law of decreasing incomes. The same thing happens when you think only about the quality and strikes perfectionism. Fear of failure prevents to work at an optimal level.
3 ways to improve your results
1. Conscious approach to time and resources
Try to keep the current number of results, reducing the resources used. For this conscious approach to their targets.
For example, you control the marketing budget of the company with multi-billion dollar. Perhaps you get the desired result because flooding the market advertising.
Look at all of your marketing campaigns and evaluate each in terms of return on investment. To increase and efficiency and productivity, redistribute costs. Put the money now spent on the 10% return on campaigns at the end of the list, in the first 10% of the items in this list.
2. reduce losses
Find more cheap, but reliable alternative to help you achieve the same results that you are getting right now. It is useful to every year to see your charges. So you will see areas where you can save. If you are not sure, look at the prices on the market. This method can be applied to the workers, and for personal finance.
3. Highlight the main objectives
Perfectionism makes you think that you need all or nothing. If you do not want to fall into this trap, it is necessary to recognize that things may not go exactly the way you want. Decide what is most important to you, and be willing to sacrifice the less important objectives.
Take, for example, freight. In this area is very competitive, so drivers need to constantly think about reducing costs and improving efficiency. To reduce costs, they never go without a load. That is, if you want to take the cargo in any city, there must be weight on the way back from the city.
If the place of unloading no new orders at the same price, and they agree to a lower payment. Because the main goal - to not go empty. This option is much less overhead than to go to another city without a load. After all, the choice is not between the reduced and the ordinary price, and between the discounted price and the trip in vain. As a result, the decision to reduce the price of transportation increases productivity.
If you need to make a difficult decision, stop and think about what matters most to you.
Imagine that you can get only one or two goals. From what will be the best effect? Then think about what needs to change in your productivity or efficiency, to achieve this goal.
- How to find the time to make the highest productivity and the right schedule
- How to develop the main skill of the XXI century
- visualization secrets: how to dream to come true all