What if does not work Wi-Fi-sync with your iPhone or iPad

If iTunes does not see any device connected to a computer wirelessly, follow these steps.

Make sure you properly connect your iPhone or iPad over Wi-Fi

If you have not activated the wireless method of transmitting data in iTunes preferences, then neither of which sync your iPhone or iPad with a computer can be no question. Check yourself.

1. Connect the device to your computer via USB.
2. Open iTunes. If prompted, enter your Apple ID and password to log in to your account.
3. Click on the icon on your mobile device in the iTunes window and click on the sidebar, "Overview."
4. Make sure that the right part of the window click "Sync with this [device] on the Wi-Fi» is checked. If not, then check it.
5. Click on the "Apply" button (or "Done").
6. Disconnect the USB-cable and make sure that the computer and the mobile device are connected to the same network Wi-Fi.

If everything is configured correctly, after these steps, you can start syncing between devices using the "Sync" button in iTunes.

If communication does not occur, try one of the following solutions.

What if your iPhone or iPad will not be synchronized with a computer running Windows

The problem may be caused by an error in the service, which provides iTunes work. Try to restart the service.

1. Close iTunes and disconnect the device if it is connected via USB.
2. Press Ctrl + Alt + Delete, to launch the "Task Manager".
3. Click on the tab "Services" and search for the item in the list that Apple Mobile Device Service or a similar name.
4. Right-click on the found item and select "Restart."
5. Reopen iTunes and try to sync your device.

What if the iPhone or iPad does not sync with your Mac

The problem may be caused by an error in the process, which provides iTunes work. Try to restart.

1. Open the tool "Monitoring System". It is in the section Finder → «programs» → «Utility».
2. In the "CPU" find the process with name like AppleMobileDeviceHelper or iTunes Helper.
3. Scroll to a found item left mouse button, then click on the X in the upper-left corner of the window and click "Finish".
4. Open iTunes and try to sync your device.

What if all else fails

1. Restart router and reconnect to the network computer and mobile device.
2. Try running the wireless synchronization via the iPhone or iPad. To do this, go to "Settings» → «Basic» → «Sync with iTunes on Wi-Fi» and click the name of the computer.
3. Update your iOS or iTunes to the latest version.
4. Turn off the transmission of data over the cellular network, and leave only the included Wi-Fi, and then try to sync again.
5. Restart the computer and the mobile device, and then try to sync them again.
6. If the computer does not recognize iOS-device-even through the USB connection, read this instructions.